- Knowledge Base Listing Page
- Unable to use Veeam Agent for IBM AIX after LIBPATH variable has been changed
Unable to use Veeam Agent for IBM AIX after LIBPATH variable has been changed
| KB ID: | 4273 |
| Product: | Veeam Agent for IBM AIX | 1.0 | 2.0 | 3.0 | 4.0 |
| Published: | 2022-01-18 |
| Last Modified: | 2022-06-22 |
Get weekly article updates
By subscribing, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Notice.
Cheers for trusting us with the spot in your mailbox!
Now you’re less likely to miss what’s been brewing in our knowledge base with this weekly digest
Challenge
In IBM AIX, it is possible to change the LIBPATH variable globally. However, doing so overrides the library loader domain configuration for all the applications running with system environment on that machine. If the LIBPATH is set to anything other than blank (default), the Veeam Agent for IBM AIX 'veeamconfig' and 'veeamsvc' will fail to operate.
Example:
Example:
# LIBPATH=/usr/lib /opt/veeam/bin/veeamconfig
Could not load program /opt/veeam/bin/veeamconfig:
Could not load module /opt/veeam/lib/libVmbPlatformLib.so.
Dependent module /usr/lib/libiconv.a(libiconv.so.2) could not be loaded.
Member libiconv.so.2 is not found in archive
Could not load module veeamconfig.
Dependent module /opt/veeam/lib/libVmbPlatformLib.so could not be loaded.
Could not load module .Solution
To resolve this, implement the workaround below, which will set the LIBPATH variable to an empty value before running Veeam Agent for IBM AIX binaries.
- Create an alias for veeamconfig, so that when it is called it will operate with an empty LIBPATH:
alias veeamconfig="LIBPATH= /opt/veeam/bin/veeamconfig"To preserve this alias so it is not lost on reboot, it should be added to .bash_profile, .bashrc, or one of the system-wide equivalents /etc/profile and /etc/bashrc.
- Adjust the environment for the veeamsvc system service. To do so run these two commands as root:
rmitab veeamsvc
mkitab veeamsvc:23456789:once:'/usr/bin/startsrc -s veeamsvc -e LIBPATH='To finalize the changes restart veeamsvc service:
stopsrc -s veeamsvc
startsc -s veeamsvc
With these changes in place, the product will operate despite the LIBPATH set system-wide to any other value.
After every Veeam Agent upgrade, the veeamsvc must be reconfigured as documented in Step 2.
Click here to send feedback regarding this KB, or suggest content for a new KB.
To report a typo on this page, highlight the typo with your mouse and press CTRL + Enter.
To report a typo on this page, highlight the typo with your mouse and press CTRL + Enter.
Spelling error in text
Thank you!
Your feedback has been received and will be reviewed.
Oops! Something went wrong.
Please try again later.
KB Feedback/Suggestion
This form is only for KB Feedback/Suggestions, if you need help with the software open a support case
Verify your email to continue your product download
We've sent a verification code to:
An email with a verification code was just sent to
Didn't receive the code? Click to resend in sec
Didn't receive the code? Click to resend
Start using Veeam:
Download the product
&
Activate the license key
Thank you!
Your feedback has been received and will be reviewed.