Error: Local index is not synchronized with object storage, please rescan the scale-out backup repository.
Cause
There is a discrepancy between the information within the Veeam Configuration database and the archive indices.
Solution
How to Rescan the Scale-Out Backup Repository
Disable all jobs that are targeting the Scale-Out Backup Repository
Ensure no Offload tasks are running for the Scale-Out Backup Repository
Configure a Capacity Tier Window to prevent offloads from occurring If a custom window is configured, take a screenshot of it before setting Deny to all time periods to make it easier to revert later in the steps.
Edit the Scale-Out Backup Repository
Go to the Capacity Tier tab
Click Window
Highlight all time periods
Select the radio option for Denied
At least one time slot must be selected, so select the time slot that is the furthest away
After saving the Window, click Finish to save the settings for the Scale-Out Backup Repository
Wait about 3-5 minutes
Rescan the Scale-Out Backup Repository
After the Rescan completes, Enable jobs from Step# 1
Revert the Offload Window changes made in Step 3 above
Force the Tiering Job to start
Hold Ctrl and right-click the Scale-Out Backup Repository, and select "Run tiering job now"
More Information
If, after performing the steps in the Solution section, the issue continues to occur, please do the following:
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