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Veeam Availability Console for Service Providers

Veeam Availability Console for Service Providers FAQ

What is Veeam Availability Console for Service Providers?

Veeam® Availability Console for Service Providers is a cloud-enabled platform for service providers. Leveraging the Veeam Cloud Connect framework, this management console will:

  • Increase revenue and add value by provisioning and managing your customers’ virtual, physical and cloud-based Veeam Availability services
  • Maximize productivity and efficiency through centralized management and monitoring of customers’ backups and replicas in a multi-tenant, web-based portal
  • Stay on top of your business with out-of-the-box billing and invoicing of managed services and cloud repository consumption
Who is the intended audience?
Veeam Availability Console for Service Providers is designed for service providers who want to deliver Veeam-powered managed backup services as well as resellers looking to launch a managed backup solution.
What is included?

Veeam Availability Console for Service Providers comes packed with features and functionality that makes it easy to manage and maintain your service provider business.

  • Simplified setup — in your own environment or the public cloud — with the ability to easily onboard, differentiate and centrally manage multiple customer environments.
  • Flexible discovery and deployment options to easily identify all the components of your customer’s environment and deploy Veeam-powered virtual, physical and cloud-based Availability solutions.
  • Powerful remote monitoring and management of your customer’s Veeam-powered backups and replicas from a single, powerful web-based UI without the need for VPN.
  • Streamlined reporting and billing to ensure complete, real-time visibility of your customer’s environments, workloads, usage and billing.
  • Integrate Veeam Availability Console data into your existing portals, applications and workflows via RESTful API, as well as automate common day-to-day tasks.
  • Self-service management and monitoring over a secure multi-tenant portal for authorized administrators and users.
Where can I deploy it?
Veeam Availability Console for Service Providers can be deployed in either a service provider’s private infrastructure or the public cloud.
Are there any requirements?

To use Veeam Availability Console for Service Providers, you must first sign up for the Veeam Cloud & Service Provider (VCSP) program. It’s FREE to join and only takes a few minutes to sign up.


Which Veeam products can Veeam Availability Console for Service Providers manage?
In its current version, Veeam Availability Console for Service Providers can remotely manage and monitor Veeam Backup & Replication™ v9 U1 and above, as well as Veeam Agent for Microsoft Windows 2.0. In Update 1, monitoring support for Veeam Agents managed by Veeam Backup & Replication — including Veeam Agent for Linux — is included. Full support for Veeam Agent for Linux is planned for 2018.
Is it integrated with any other Veeam products?
Veeam Availability Console for Service Providers is a FREE stand-alone product that is tightly integrated with Veeam Cloud Connect for Service Providers, so not only can you remotely monitor and manage your customer’s Veeam infrastructure, but you can also send their backups and replicas to your hosted backup repository and cloud hosts.

Veeam Availability Console is able to integrate with any existing portals, third-party applications and workflows via RESTful API. It also integrates with the Swagger API framework, giving service providers an easy way to visualize, explore and interact with RESTful API.

In Update 1, Veeam Availability Console includes native integration with ConnectWise Manage, making it easy for service providers to deliver more value to their customers, while reducing administration by consolidating the management, monitoring and billing of multiple services into a single pane of glass. 

What is Veeam’s support policy for Veeam Availability Console for Service Providers?
As a VCSP partner, you have access to all the technical resources you need to ensure your success. Veeam Availability Console for Service Providers includes FREE 24.7.365 technical support, as well as access to the VCSP forum, where you can ask questions and share ideas with fellow service providers and get advice from Veeam product experts.

Have any other specific questions?

Attend one of our live product demos, or contact your Veeam sales representative.