NEW Veeam Availability Suite 9.5 Includes Veeam Backup & Replication and Veeam ONE

FAQ on Veeam Availability Suite

What is Veeam Availability Suite 9.x?

Veeam® Availability Suite™ combines the industry leading backup, restore and replication capabilities of Veeam Backup & Replication™ with the advanced monitoring, reporting and capacity planning functionality of Veeam ONE™. Veeam Availability Suite delivers everything you need to reliably protect and manage your VMware vSphere and Microsoft Hyper-V environments.


What’s new in Veeam Availability Suite 9.x?

Veeam Availability Suite 9.x adds hundreds of new features to deliver recovery time and point objectives (RTPO™) of <15 minutes for ALL applications and data by enabling high-speed recovery, data loss avoidance, verified recoverability, leveraged data and complete visibility.

Learn more about new 9.x features


Can I get advanced monitoring, reporting and capacity planning for backup without purchasing Veeam Availability Suite?

These features are available only in environments where version 6.5 or higher of both Veeam Backup & Replication and Veeam ONE are deployed. To take advantage of all the integrated features in 9.x, you must be running 9.x of both products.


Is there any difference in price between the VMware and Hyper-V versions of Veeam Availability Suite?

No. Veeam maintains price parity across hypervisors, which also facilitates being able to swap licenses between hypervisors for free.


What if my virtual environment includes both vSphere and Hyper-V?

You can purchase licenses for any mix of hypervisors. For example, you may purchase 10 sockets of Veeam Availability Suite for Hyper-V and 12 sockets of Veeam Availability Suite for VMware. You may also swap licenses between hypervisors on an individual socket basis, should you change hypervisor platforms at some future time.

Licensing

General Veeam licensing information, including licensing criteria and terminology can be viewed here.


How is Veeam Availability Suite licensed?

Licenses for Veeam Availability Suite are purchased on a perpetual basis with basic or production maintenance, or a subscription license which includes Production 24x7 support.

Veeam Availability Suite is licensed per CPU socket on hosts with virtual machines (VMs) to be backed up, replicated, monitored or reported on. A license is required for each occupied motherboard socket as reported by the hypervisor API.

Note: Target hosts (for replication and migration jobs) do not need to be licensed.


Is there a single license file for Veeam Availability Suite?

Yes, you get a single license file that you install and that license file contains two components (Veeam Backup & Replication and Veeam ONE). Each component must be licensed on the same basis (e.g. perpetual or subscription).


Are any product components (backup servers, backup proxies, backup repositories) licensed separately?

No. The product components are not licensed separately. You can deploy as many of these components as you like while licensed to the correct number of sockets.


Can a customer have more than one edition in their environment?

No, only one edition (Standard, Enterprise, or Enterprise Plus) can be used in the same physical location. Furthermore, all licensed editions must be the same across multiple locations to manage them through one Veeam Enterprise Manager.

This requirement applies to all Veeam Backup & Replication deployments, including multi-hypervisor environments. For example, if you have five licenses for vSphere and five licenses for Hyper-V in a given location, all ten licenses must be either Standard, Enterprise or Enterprise Plus.

Current customers who wish to upgrade to Enterprise or Enterprise Plus must upgrade all current licenses in order to receive a merged license file.

Upgrades

I use Veeam Backup & Replication and would like to upgrade to Veeam Availability Suite. How do I do this?

Customers who are current on maintenance can upgrade to Veeam Availability Suite at a price that takes their original investment in Veeam Backup & Replication into consideration. Contact your Veeam sales representative to request the upgrade.

As part of the upgrade, you will receive one year of basic support for Veeam ONE. Maintenance for your Veeam Backup & Replication and Veeam ONE licenses should be co-termed to facilitate a single support expiration date for all the components of your Veeam Availability Suite.

To take advantage of all the integrated features in 9.x, you must be running 9.x of both products.


How do I upgrade my license to another edition?

To upgrade to another edition please visit the Veeam Licensing Portal.


How do I upgrade my license to 9.x?

You will need a new license file to install 9.x, even if you do not plan to upgrade your edition. Please visit the Veeam Licensing Portal to download a 9.x license file.


How do I renew my support?

To renew your support, please complete a request for a renewal quote.


What is Automatic License Update?

Starting with v7 patch 4, Veeam Backup & Replication supports automatic license updates. With this feature enabled, Veeam backup server (or Veeam Backup Enterprise Manager server, if deployed) proactively communicates with the Veeam licensing portal to receive a new license before the current license expires. For more information on how to enable this feature please review the Veeam Backup & Replication User Guide for vSphere and for Hyper-V.

Have any other specific questions?

Attend one of our live product demos or contact your Veeam Sales Representative.