2020 Gartner Peer Insights Customers’ Choice

The words we love to hear from every customer. Our mission at Veeam is to strive for maximum customer satisfaction in everything we do. From the great products we build, our strong relationship with partners, and the drive to ensure our customers' success.

I’m honored that, this week, customers on Gartner Peer Insights again recognized Veeam as a 2020 Gartner Peer Insights’ Data Center Backup and Recovery Solutions Customers’ Choice. This is the third time that Veeam was named a Customers’ Choice, and as of today, Veeam continues to have a rating of 4.7 out of 5 stars from 792 Gartner Peer Insights (customer) reviews.

According to Gartner, “The Gartner Peer Insights Customers’ Choice is a recognition of vendors in this market by verified end-user professionals.” To ensure fair evaluation, Gartner maintains rigorous criteria for recognizing vendors with a high customer satisfaction rate.

Every time I read the Veeam reviews, I am reminded about the real-world problems our customers face and how Veeam is helping them solve them.  While its humbling to be recognized at such a high standard, we will always strive to improve.  .

Here are a few examples of comments from the reviews about Veeam:

I wish to personally thank our customers for their time and effort in providing this feedback

I also want to thank Veeam employees and partners for their work as they deserve this recognition. As a team, we place the customer first. And to our 365,000 plus customers across the world, I thank you for your businesss and for being part of Veeam’s community.

The GARTNER PEER INSIGHTS CUSTOMERS’ CHOICE badge is a trademark and service mark of Gartner, Inc., and/or its affiliates, and is used herein with permission. All rights reserved. Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.

Jim Kruger
Jim Kruger

As Veeam’s Chief Marketing Officer (CMO), Jim Kruger leads Veeam’s global marketing organization with the charter to accelerate growth, lead the company’s brand momentum as the #1 provider for Backup solutions that deliver Cloud Data Management, and drive innovation across every aspect of Veeam’s marketing machine.

Jim has more than 25 years of experience in leading all facets of marketing. In his previous role as Senior Vice President (SVP) of Product & Solution Marketing for Veeam (he joined the company in 2017), Jim oversaw all aspects of product and alliance solutions marketing, plus competitive, research and sales acceleration. Prior to this, he was CMO at Intermedia, offering Unified Communications as a service to small businesses. He spent 16 years at Polycom in a variety of roles from Executive Vice President/CMO to leading product marketing and product management for the Voice division to Vice President/General Manager over a $200M business. Prior to Polycom, Jim served in several senior marketing roles with GTE (Verizon) wireless and Palm.

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