Customers are at the center of how we build at Veeam. The needs you share, the challenges you face, and the feedback you give directly influence how we prioritize improvements, refine the experience, and support you daily.
That’s also why third-party review platforms matter. They don’t just reflect what a vendor says a product can do. They capture what customers experience in real environments, from reliability and recovery, to ease of use and support. In a world where data is the backbone of business, that kind of unfiltered perspective helps teams make smarter decisions and keeps us raising the bar.
We use those reviews as a feedback loop. They highlight what’s working, where we can improve, and what matters most to the people relying on Veeam to stay resilient and keep the business moving.
Veeam was named a Gartner® Peer Insights™ Customers’ Choice for Backup and Data Protection Platforms
Veeam was recently recognized as a Customers’ Choice in the 2026 Gartner Peer Insights™ Voice of the Customer for Backup and Data Protection Platforms, based on end-user feedback shared on the Gartner Peer Insights platform.
As of March 24, 2026, Veeam received:
- 8 out of 5 overall from 124 verified reviewers
- 98% willingness to recommend
- 8 out of 5 for Product Capabilities (123 verified users)
- 7 out of 5 for Support Experience (121 verified users)
- 7 out of 5 for Deployment Experience (122 verified users)
The numbers are strong, but the comments behind them are the real story. They point to dependable performance, smoother implementation, and customer support that helps teams keep moving when time matters.
TrustRadius recognition, powered by real feedback
Veeam Data Platform and Veeam Data Cloud for Microsoft 365 earned TrustRadius Top Rated Awards for Spring 2025, marking our seventh consecutive year receiving this distinction. We also earned the 2026 TrustRadius Buyer’s Choice award, which is based on customer satisfaction and buyer confidence.
TrustRadius awards recognize technology providers that deliver above-average satisfaction and buyer confidence across key categories, including Enterprise Backup, SaaS Backup, Disaster Recovery, and Data Loss Prevention.
Why it matters: TrustRadius helps buyers validate what works in real environments, from hybrid infrastructure to cloud and SaaS. It also helps teams set expectations before a purchase decision becomes a production dependency.
G2: Consistent ratings that reflect real outcomes
G2 also recognized Veeam Data Platform and Veeam Data Cloud for Microsoft 365 as industry leaders, based on customer ratings and reviews.
For teams doing the day-to-day work of protecting data, that feedback often comes down to practical outcomes:
- Support that shows up when it counts, with faster paths to answers and less time stuck troubleshooting.
- Performance customers trust in production, across backup, recovery, and ongoing operations.
- An experience that’s easy to work with, so routine tasks don’t turn into a project.
- Simple onboarding and daily management, even as environments grow more complex.
Because G2 rankings are driven by customer reviews, they reward consistency over time. It’s a signal that customers aren’t just evaluating Veeam, they’re running it in production and seeing results they’re willing to share.
Hear it from the people who rely on Veeam
The most important perspective isn’t ours; it’s the people using Veeam every day. Third-party reviews capture what actually happens in production, from routine backups to high-pressure restores. Below are some samples of real Veeam reviews from users via Gartner, G2, and TrustRadius.
- “With many years of proven use, it has consistently demonstrated high reliability, answering with stable performance over time. The solution also stays up to date with the latest features available on the market, allowing it to evolve alongside current industry trends and technological advancements.” – IT user in Healthcare and Biotech
- “Veeam is a comprehensive cyber-resilient data platform that brings together reliability, speed, strong ransomware defense, AI insights, and operational simplicity.” – IT user in Manufacturing
- “When I think about a company that I can trust and rely on. Veeam is a name that comes to my mind.” IT user in Education Management
Your reviews do more than guide other buyers. They help us stay grounded in what’s working in the real world, and where we need to keep improving.
What we do with this feedback
Recognition is great, but the real value is what happens next.
Customer reviews tell us what’s working in your environment, where things still feel hard, and what you need when recovery is on the line. Here’s how we put that feedback to work:
- Keep reliability rock solid. We protect what you already trust, so updates don’t disrupt the backups and restores you rely on.
- Make everyday easier. We prioritize improvements that cut friction in backup, recovery, reporting, and ongoing management.
- Support you when time is tight. We keep improving support and documentation, so you can troubleshoot faster and move forward with confidence.
- Design for the way you actually run IT. We stay aligned with real-world hybrid, multicloud, and SaaS environments, not ideal lab setups.
Reviews also help other customers. They give teams a clearer view of what to expect, how solutions compare, and which trade-offs are worth it before a tool becomes a production dependency.
The bottom line, confidence you can verify
Third-party recognition means a lot to us because it reflects the people who rely on Veeam when the stakes are real. Your experience is the most important perspective, and it’s a big part of what’s gotten us here.
We appreciate the trust customers place in us, and we don’t treat recognition as a finish line. We treat it as a reminder to keep earning it, with reliable protection, dependable recovery, and a product experience that holds up in the real world.
That’s the standard we build for, and the standard we hold ourselves to: Helping you stay resilient when downtime isn’t an option.
Gartner, Voice of the Customer for Backup and Data Protection Platforms, Peer Community Contributor, 24 March 2026
Gartner, Peer Insights, and Customers’ Choice are trademarks of Gartner, Inc., and/or its affiliates.
Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.