Customer Success is a global post-sales program that guides customers throughout their Veeam® journey by:
We strive to proactively partner with customers throughout their Veeam journey, to maximize benefits and exceed desired outcomes.
Veeam’s Customer Onboarding Program provides a holistic, customer-centric approach that accounts for each customer’s unique environment, objectives, and timeline.
Select customers receive a dedicated Enterprise Customer Success Manager to assist you through your Veeam journey.
The Veeam Lighthouse Program is our premier Customer Success Program. This global concierge program offers eligible Veeam customers all the components of the Onboarding and Enterprise Customer Success Manager programs as well as additional resources, services and exclusive benefits designed to educate, connect and delight.
The Lighthouse Program adds an extra layer of resources to your existing Veeam team, as well as formal and informal learning opportunities and ways to connect with other customers.
Eligible customers can receive access to:
What's new in Veeam Backup & Replication v12
March 16, 2023
V12 Feature Updates: Ask Me Anything
March 28, 2023
Secure Backup and Sure Replica: Encryption and Immutability
April 20, 2023