Installation Fails with Patched Database

KB ID: 1845
Product: Veeam Backup & Replication | 6.5 | 7.0 | 8.0 | 9.0 | 9.5
Published: 2013-12-19
Last Modified: 2022-01-31
Get weekly article updates
By subscribing, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Notice.

Cheers for trusting us with the spot in your mailbox!

Now you’re less likely to miss what’s been brewing in our knowledge base with this weekly digest

error icon

Oops! Something went wrong.

Please try again later.

Article Applicability
The issue documented on this KB is only relevant to Veeam Backup & Replication versions prior to v10. Starting with v10, a different error occurs for the same reason and is documented on KB4204.

Challenge

When installing Veeam Backup & Replication, selecting an existing configuration database fails due to the following error message:

Unable to use database VeeamBackup, because it was created with a later version of Veeam Backup and Replication.

OR

The Configuration Database Connection Settings utility is unable to select a database due to the following error message:

Unable to use database VeeamBackup, because it was not created with current version of Veeam Backup and Replication.


In older versions of the software, or if the configuration database location is changed via the registry, no error message appears, but the Veeam Backup Service fails to start.

Cause

When Veeam Backup & Replication is updated, the configuration database is upgraded and its version number is changed. The updated database is not compatible with the Generally Available version of the software.
 
For example, Veeam Backup & Replication v9 GA (9.0.0.902) is upgraded to v9 Update 1 (9.0.0.1491), and then uninstalled. In this scenario, attempting to reinstall from the v9 ISO using the existing configuration database will fail. This is because the database version is greater than the latest version supported by the software.

Solution

If Veeam Backup & Replication is already installed, apply the latest update.

 

If it is not installed:

  1. Choose a new database name during installation. An empty database will be created with this name.
  2. Once the installation has been completed, apply the latest update.
  3. Switch which database the Veeam Backup & Replication software is using from the empty database to the original configuration database using the Configuration Database Connection Settings utility.

To delete the empty database after installation, use SQL Server Management Studio.

  1. In Object Explorer, connect to the instance containing the empty database (default: localhost\VEEAMSQL2016).
  2. Expand Databases, and right-click on the empty database, and select Delete.
  3. Confirm the correct database is selected, and then click OK.

 

Click here to send feedback regarding this KB, or suggest content for a new KB.
To report a typo on this page, highlight the typo with your mouse and press CTRL + Enter.

Spelling error in text

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Thank you!

Thank you!

Your feedback has been received and will be reviewed.

Oops! Something went wrong.

Please try again later.

KB Feedback/Suggestion

This form is only for KB Feedback/Suggestions, if you need help with the software open a support case

By submitting, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Notice.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Verify your email to continue your product download
We've sent a verification code to:
  • Incorrect verification code. Please try again.
An email with a verification code was just sent to
Didn't receive the code? Click to resend in sec
Didn't receive the code? Click to resend
Thank you!

Thank you!

Your feedback has been received and will be reviewed.

error icon

Oops! Something went wrong.

Please try again later.