Veeam Support Knowledge Base
Replication job task fails with "Cannot process VM, template processing is disabled"

Replication job task fails with "Cannot process VM, template processing is disabled"

KB ID:	1970
Product:	Veeam Backup & Replication \| 10 \| 11 \| 12 \| 12.1 \| 12.2 \| 12.3 \| 12.3.1
Published:	2014-12-04
Last Modified:	2021-12-31

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Challenge

A Replication job displays the following error message for a VM that was previously able to be replicated:

Task failed. Error: Cannot process <vmname> (vm-####): template processing is disabled

Screenshot displays a Replication task failing for a VM with the error "Task failed. Error: Cannot process DC-Template (vm-654690): template processing is disabled "

Cause

This issue occurs when a VM that was added to a replication job is converted to a template.

Replication jobs cannot process templates, and templates cannot be selected when adding VMs to a replication job. However, if a VM is first added to a replication job and then that VM is converted to a template, the error documented in this article will occur.

Solution

To resolve this issue, either (a) convert the template back into a VM or (b) remove the template from the replication job.

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