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Backup of templates fails with "Cannot process VM, template processing is disabled"

KB ID: 1970
Product: Veeam Backup & Replication
Version: 8.x
Published: 2014-12-04
Last Modified: 2020-08-13

Challenge

A container (folder, host, cluster, etc.) is added to the backup and contains templates inside. However, if you disable "Backup VM templates" in "Exclusions...", the templates still end up as failed tasks in the job instead of being skipped.

Job log contains the following line:

Error    Cannot process <VM Name> (vm-vmid): template processing is disabled (System.Exception)

Solution

As a workaround please specifically exclude each template by adding it to the VM exclusion list.

 
KB ID: 1970
Product: Veeam Backup & Replication
Version: 8.x
Published: 2014-12-04
Last Modified: 2020-08-13
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