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Replication job task fails with  "Cannot process VM, template processing is disabled"

KB ID: 1970
Product: Veeam Backup & Replication | 10 | 11 | 12 | 12.1 | 12.2 | 12.3 | 12.3.1 | 12.3.2 | 13
Published: 2014-12-04
Last Modified: 2021-12-31
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Challenge

A Replication job displays the following error message for a VM that was previously able to be replicated: 
Task failed. Error: Cannot process <vmname> (vm-####): template processing is disabled
Screenshot displays a Replication task failing for a VM with the error "Task failed. Error: Cannot process DC-Template (vm-654690): template processing is disabled "

Cause

This issue occurs when a VM that was added to a replication job is converted to a template.

Replication jobs cannot process templates, and templates cannot be selected when adding VMs to a replication job. However, if a VM is first added to a replication job and then that VM is converted to a template, the error documented in this article will occur. 

Solution

To resolve this issue, either (a) convert the template back into a VM or (b) remove the template from the replication job.

If this KB article did not resolve your issue or you need further assistance with Veeam software, please create a Veeam Support Case.

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