Reports in Veeam ONE Reporter are showing no data or old data when generated
By default Veeam ONE is configured to run collection task at 3:00 am. Any data which comes after the task completion time will not be available in reports.
A failed Reporter collection tasks could cause the issue as well.
Running data collection manually
You can run data collection for Veeam ONE Reporter and Veeam ONE Business View manually. This can be required in cases when automatic data collection is disabled, the reports do not show any relevant information or if you want to collect data between scheduled collection sessions.
To manually start a data collection session:
- Open Veeam ONE Reporter.
- Open the Configuration section.
- In the Configuration section menu, click Servers.
- Select Object properties collection task and click the Run now button on the toolbar.
NOTE: When you start Object properties collection task manually, Veeam ONE will collect the data from all connected servers.
NOTE: In case some of the tasks failed, open the Sessions tab and see the details by clicking on the most recent record.
Please be aware that we’re making changes which will restrict access to product updates for users without an active contract.