Veeam Support Knowledge Base
ERROR_NO_DEVICE_ID is thrown while trying to load a driver using Veeam Agent Recovery Media

ERROR_NO_DEVICE_ID is thrown while trying to load a driver using Veeam Agent Recovery Media

KB ID:	2856
Product:	Veeam Agent for Microsoft Windows
Version:	2.x, 3.0
Published:	2018-12-31
Last Modified:	2020-08-13

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Challenge

When performing a Bare Metal restore using Veeam Agent Recovery Media storage or network devices are not visible in the system. When you try to load a driver for the device an ERROR_NO_DEVICE_ID error is thrown:
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Solution

Make sure that the driver *.inf file is a correct one and has DEVICE_ID entries specific for your device. You can compare DEVICE_IDs by clicking “Show unknown devices” in the “Tools - Load Driver” window.
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Close the “Load Driver” window, click “Command Prompt” and type

drvload path_to_your_driver_inf_file:

After that, you'll be able to use your storage or network devices:
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