- Veeam Support Knowledge Base
- Veeam Backup & Replication upgrade fails with an error "Database version downgrade detected ... Reboot and restart the setup"
Veeam Backup & Replication upgrade fails with an error "Database version downgrade detected ... Reboot and restart the setup"
| KB ID: | 2884 |
| Product: | Veeam Backup & Replication |
| Version: | 9.5.4.2615 |
| Published: | 2019-01-31 |
| Last Modified: | 2020-08-13 |
Cheers for trusting us with the spot in your mailbox!
Now you’re less likely to miss what’s been brewing in our knowledge base with this weekly digest
Oops! Something went wrong.
Please, try again later.
Challenge
The upgrade to Veeam Backup & Replication U4 fails with "Database version downgrade detected ... Reboot and restart the setup". You may find following error in the C:\ProgramData\Veeam\Setup\Temp\BackupSrvLog.log:
***Veeam*** SRV: [31.01.2019 11:39:43]:<00000001> [VEEAM] Database version has been incremented to <5186>
***Veeam*** SRV: [31.01.2019 11:39:43]:<00000001> [VEEAM] Executing version command (ContentType=[Schema], Version=<5186>)
***Veeam*** SRV: [31.01.2019 11:39:43]:<00000001> [VEEAM] Adding trusted hosts (InitialCatalog=[VeeamBackup], DatabaseVersion=<5186>)
***Veeam*** SRV: [31.01.2019 11:39:44]:<00000001> [VEEAM] [SQL|ERROR] declare @id uniqueidentifier;
***Veeam*** SRV: [31.01.2019 11:39:44]:<00000001> [VEEAM] [SQL|ERROR] set @id = '52107791-e0ff-4538-a26e-4717962aef77';
***Veeam*** SRV: [31.01.2019 11:39:44]:<00000001> [VEEAM] [SQL|ERROR] declare @usn bigint;
***Veeam*** SRV: [31.01.2019 11:39:44]:<00000001> [VEEAM] [SQL|ERROR] exec IncrementUsn @usn output;
***Veeam*** SRV: [31.01.2019 11:39:44]:<00000001> [VEEAM] [SQL|ERROR] BEGIN
***Veeam*** SRV: [31.01.2019 11:39:44]:<00000001> [VEEAM] [SQL|ERROR] INSERT INTO [dbo].[Backup.Model.HostSshFingerprint]
***Veeam*** SRV: [31.01.2019 11:39:44]:<00000001> [VEEAM] [SQL|ERROR] (
***Veeam*** SRV: [31.01.2019 11:39:44]:<00000001> [VEEAM] [SQL|ERROR] [id], [network_name], [accepted_fingerprint], [current_fingerprint], [public_key], [agent_id], [network_name_hash], [last_update_time], [usn]
***Veeam*** SRV: [31.01.2019 11:39:44]:<00000001> [VEEAM] [SQL|ERROR] )
***Veeam*** SRV: [31.01.2019 11:39:44]:<00000001> [VEEAM] [SQL|ERROR] VALUES
***Veeam*** SRV: [31.01.2019 11:39:44]:<00000001> [VEEAM] [SQL|ERROR] (
***Veeam*** SRV: [31.01.2019 11:39:44]:<00000001> [VEEAM] [SQL|ERROR] @id, '<IP Address>', '', '', '', '00000000-0000-0000-0000-000000000000', '', '<Day>/<Month>/Year <time>', @usn
***Veeam*** SRV: [31.01.2019 11:39:44]:<00000001> [VEEAM] [SQL|ERROR] )
***Veeam*** SRV: [31.01.2019 11:39:44]:<00000001> [VEEAM] [SQL|ERROR] END;
***Veeam*** SRV: [31.01.2019 11:39:44]:<00000001> [VEEAM] [SQL|ERROR] GO
***Veeam*** SRV: [31.01.2019 11:39:44]:<00000001> [VEEAM|ERROR] Conversion failed when converting date and/or time from character string. (System.Data.SqlClient.SqlException)
Cause
- System time format uses a.m. and p.m. (in small symbols with dots)
- Application-aware processing, or guest OS file indexing is enabled for a Linux machine.
English (New Zealand)
Greek (Greece)
Maori (New Zealand)
Spanish (Argentina)
Spanish (Bolivia)
Spanish (Costa Rica)
Spanish (Honduras)
Spanish (Nicaragua)
Spanish (Peru)
Spanish (Puerto Rico)
Spanish (Paraguay)
Spanish (El Salvador)
Spanish (Bolivarian Republic of Venezuela)
Galician (Galician)
Guarani (Paraguay)
K'iche (Guatemala)
Quechua (Bolivia)
Quechua (Peru)
Romanian (Romania)
If this KB article did not resolve your issue or you need further assistance with Veeam software, please create a Veeam Support Case.
To submit feedback regarding this article, please click this link: Send Article Feedback
To report a typo on this page, highlight the typo with your mouse and press CTRL + Enter.