#1 Global Leader in Data Protection & Ransomware Recovery

Error When Adding Veeam Backup for Microsoft 365 to Veeam ONE

KB ID: 4418
Product: Veeam ONE | 12
Published: 2023-02-23
Last Modified: 2023-02-28
mailbox
Get weekly article updates
By subscribing, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Notice.

Cheers for trusting us with the spot in your mailbox!

Now you’re less likely to miss what’s been brewing in our knowledge base with this weekly digest

error icon

Oops! Something went wrong.

Please, try again later.

Challenge

When attempting to add Veeam Backup for Microsoft 365 to Veeam ONE, either of the following error occurs:

  • Failed to connect to “localhost”.404 Not Found
    
Error 404
  • Failed to add the Veeam Backup for Microsoft 365 server. The server version is not supported.
    
Not Supported

Cause

Both errors occur for the same reason, the version of Veeam Backup for Microsoft 365 installed is not supported for integration with Veeam ONE.

As documented in the Veeam ONE User Guide > Integration with Veeam Backup for Microsoft 365:

Veeam ONE offers monitoring and reporting capabilities for Veeam Backup for Microsoft 365 version 7 and later builds.

Solution

Ensure the that Veeam Backup for Microsoft 365 server being added to Veeam ONE is running Veeam Backup for Microsoft 365 7 or higher.
To submit feedback regarding this article, please click this link: Send Article Feedback
To report a typo on this page, highlight the typo with your mouse and press CTRL + Enter.

Spelling error in text

This site is protected by hCaptcha and its Privacy Policy and Terms of Service apply except as noted in our Privacy Policy.
Thank you!

Thank you!

Your feedback has been received and will be reviewed.

Oops! Something went wrong.

Please, try again later.

You have selected too large block!

Please try select less.

KB Feedback/Suggestion

This form is only for KB Feedback/Suggestions, if you need help with the software open a support case

By submitting, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Notice.
This site is protected by hCaptcha and its Privacy Policy and Terms of Service apply except as noted in our Privacy Policy.
Verify your email to continue your product download
We've sent a verification code to:
  • Incorrect verification code. Please try again.
An email with a verification code was just sent to
Didn't receive the code? Click to resend in sec
Didn't receive the code? Click to resend
Thank you!

Thank you!

Your feedback has been received and will be reviewed.

error icon

Oops! Something went wrong.

Please, try again later.