'Unauthorized to make an AWS request.' When Using AWS Israel Region
Get weekly article updates
By subscribing, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Notice.
Oops! Something went wrong.
Please, try again later.
Challenge
When creating a new AWS S3 Object Storage Repository with the recently launched AWS Israel region (il-central-1), configuring a Helper Appliance fails with the error:
Unauthorized to make an AWS request.
Cause
This error occurs because the AWS SDK libraries used by Veeam Backup & Replication 12 are incompatible with the new AWS Israel region.
Solution
To resolve this compatibility issue, a hotfix is available for Veeam Backup & Replication 12 P20230718. Please create a Veeam Support case and mention Issue# 569734.
More Information
The next release of Veeam Backup & Replication will include updated AWS SDK libraries which will resolve this issue.
To submit feedback regarding this article, please click this link: Send Article Feedback
To report a typo on this page, highlight the typo with your mouse and press CTRL + Enter.
To report a typo on this page, highlight the typo with your mouse and press CTRL + Enter.
Spelling error in text
Thank you!
Your feedback has been received and will be reviewed.
KB Feedback/Suggestion
This form is only for KB Feedback/Suggestions, if you need help with the software open a support case
Thank you!
Your feedback has been received and will be reviewed.
Oops! Something went wrong.
Please, try again later.