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Veeam Service Provider Console Vulnerability
( CVE-2024-29212 )

KB ID: 4575
Product: Veeam Service Provider Console | 4.0 | 5.0 | 6.0 | 7.0 | 8.0
Published: 2024-05-07
Last Modified: 2024-05-28
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Patch Reissue - 2024-05-28

On May 28th, 2024, Veeam issued an enhanced update to address this critical vulnerability in Veeam Service Provider Console (VSPC). Although our initial patch, issued on May 7th, effectively addressed the primary concern, a subsequent review identified an area for further improvement. To ensure comprehensive protection, we swiftly developed and released a refined patch that fully mitigates the issue. We're confident this updated version reinforces the security of VSPC and demonstrates our commitment to continually strengthening our response measures.

Please review the Solution section closely and ensure that your Veeam Service Provider Console deployment is updated.

Article Applicability

This article documents a vulnerability discovered in Veeam Service Provider Console.

This vulnerability does not affect other Veeam products (e.g., Veeam Backup & Replication, Veeam Agent for Microsoft Windows, Veeam ONE).

Issue Details

CVE-2024-29212

Due to an unsafe deserialization method used by the Veeam Service Provider Console (VSPC) server in communication between the management agent and its components, under certain conditions, it is possible to perform Remote Code Execution (RCE) on the VSPC server machine.

This vulnerability was detected during internal testing.

Severity: Critical
CVSS v3.1 Score: 9.9CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H

Solution

The vulnerability documented in this article was fixed starting in the following builds of Veeam Service Provider Console:
Critical Update
We encourage service providers using supported versions of Veeam Service Provider Console (versions 7 & 8) to update to the latest cumulative patch. Service Providers using unsupported versions are strongly encouraged to upgrade to the latest version of Veeam Service Provider Console.
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