To realize the goal, Carnes Viba turned to DRPMéxico, a Platinum Veeam Cloud & Service Provider (VCSP). DRPMéxico proposed its backup-as-a-service (BaaS) offering, powered by Veeam Cloud Connect.
“DRPMéxico has been a tremendous partner,” said Villanueva. “They showed us exactly how to perform a restore due to a cloud backup error — and getting set up with BaaS itself was very straightforward.”
Using Veeam Cloud Connect, Carnes Viba simply points its backup jobs to DRPMéxico’s private cloud. The encrypted backup copies are as safe and confidential as they would be in a dedicated off-site repository, so Carnes Viba can rest assured that its data is fully protected and easy to recover.
“With Veeam, the user experience is straightforward — much more so than other backup solutions that I’ve seen,” Villanueva said. “On top of that, the DRPMéxico team provides very attentive services. They monitor for outages and notify us immediately if there’s an issue with our environment. That's great added value for us and it takes a lot of weight off our shoulders.”
In June 2021, the company’s new backup strategy was put to the ultimate test when Carnes Viba was hit by a ransomware attack that encrypted its entire production environment. In a matter of hours, the company fully recovered using a Veeam backup, which was restored from the cloud.
“The worst actually happened, but we were lucky enough to have DRPMéxico and Veeam protecting us,” Villanueva said. “The ransomware attack took out all our servers, as well as the backups that we had on site. We immediately got in touch with DRPMéxico, who reassured us that everything could be recovered from the cloud. It was an incredibly stressful day, and they really stepped up. DRPMéxico helped us download and mount the restores and even worked with us to set up new servers. The attack started around noon, and by five or six in the afternoon we were back up and running with everything again — almost as if nothing had ever happened. The only limiting factor was the speed of our internet connection!”