carsales.com makes buying and selling automotive vehicles easy. The company empowers customers with confidence, regardless of how much they know about the process. If customers want to buy a car, they can choose from 200,000 new and used vehicles. If they want to sell a car, they can list it quickly and easily while maintaining anonymity. Digital support tools help them every step of the way.
Technology fuels carsales.com alongside the company employees’ passion, innovation, creativity and collaboration. Collaboration is critical to the company’s success, which explains why carsales.com was an early adopter of Microsoft 365. However, before transitioning from an on-premises Microsoft 365 environment to the cloud, the carsales.com’s IT department faced a challenge.
“We knew it was our responsibility to back up Exchange Online, SharePoint Online, OneDrive for Business and Teams, so our challenge was finding a suitable solution that would help us retain access and control of our data,” said a system administrator of carsales.com’s IT department. “One of our key priorities is ensuring business continuity, so data must be backed up reliably and recovered quickly. We can’t risk data loss because it would interrupt business continuity.”
carsales.com’s IT department consulted the Gartner® Magic Quadrant™ and narrowed their choices to two solutions: Commvault and Veeam Backup for Microsoft 365.
“We were using Commvault to back up our on-premises VMs, so it made sense to consider Commvault for our Microsoft 365 data as well, but there was one issue,” the system administrator explained. “Commvault’s user interface was complex and difficult to use, and we knew it would require additional agents to back up and restore Microsoft 365 data, making the process even more complex.”
Regardless of their past experience, carsales.com’s IT department remained open-minded and moved forward with proof-of-concepts for Commvault and Veeam.
“Our goal was to deploy a cloud-based solution that would be easy to use and could offer simple granular restore,” the system administrator explained. “Commvault was not easy to use, and it did not feel cloud-friendly, but Veeam was simple to use and was very cloud-friendly. Veeam Backup for Microsoft 365 was the obvious choice, and since our experience was so positive with Veeam, we replaced Commvault with Veeam Availability Suite for our VM backup.”
Commvault had been backing up VMs to tape, but there was significant cost and time involved in this process. Recovery could take days.
“Veeam changed all of that by enabling us to move away from tape and back up straight to Azure Storage,” the system administrator said.