The Business Challenge
Volkswagen Argentina is one of the country’s top automotive manufacturers.
A plant in General Pacheco produces approximately 43,000 vehicles annually
and a plant in Córdoba produces roughly 675,000 gearboxes—a key component
of a vehicle’s transmission. Volkswagen Argentina also leads the country
in automotive sales. Despite an increasingly competitive market, more than
70,000 vehicles and parts are sold each year through a vast network of dealers.
Automotive manufacturing is complex, so Volkswagen Argentina uses
an application called Synatec to guide the assembly process and avoid error.
Synatec helps ensure product quality and process transparency and safety.
The dealer network is complex too, so Volkswagen Argentina created the
country’s first digital dealer experience. It features tablets, touchscreens
and virtual reality headsets that provide a 360° view of a vehicle’s interior
and exterior. Customers can compare colors, components and accessories.
“Our challenge was reducing the time it took to protect the systems that support
manufacturing and sales,” said Emmanuel Perez, IT Operations & Infrastructure
Manager at Volkswagen Argentina. “We had been backing up to tape for more
than 10 years, and while the process had been efficient at one time, it was
no longer suitable.”
Perez said legacy backup was slow, which prevented frequent backups
and provided fewer recovery points. Recovery was slow too, taking weeks
in extreme cases. It was difficult for the IT team to meet recovery point
objectives (RPOs) and recovery time objectives (RTOs) required by the business.
“System crashes are infrequent, but the latent risk and impact on the business
and brand were too high with legacy backup,” Perez said. “We can’t risk
an adverse effect on vehicle manufacturing, sales and brand image.”
Perez considered three replacements for legacy backup including
Veeam® Availability Suite™.
“We analyzed our technical needs and business requirements, and the decision
was easy,” he said. “When I presented Veeam to the executive team for approval,
I showed them the Gartner Magic Quadrant for Data Center Backup and Recovery
Solutions. Year after year, Veeam is named a leader because of its ability
to execute. The decision to deploy Veeam was unanimous.”
The Veeam solution
Volkswagen Argentina replaced legacy backup with Veeam to protect the
IT systems supporting vehicle manufacturing and sales. Veeam meets RPOs
and RTOs by backing up 97% faster and recovering 94% faster. Veeam also
provides deep visibility into the backup infrastructure for the first time,
empowering the IT team to proactively resolve issues before they escalate
into problems. Moreover, Veeam saves $100,000 in licensing costs each year.
“Veeam was the obvious choice for data protection because it meets every
business requirement and protects the brand,” Perez said. “In the event
of a major failure, there would be minimal to no impact on manufacturing
and sales.” Perez knows this to be true because he tests Veeam regularly.
“Fortunately, we haven’t had to recover in an emergency situation, but we’ve
tested several Veeam features, so we have confidence in our ability to recover
quickly,” he said. “Veeam Explorers™ for Microsoft Exchange, Oracle and SQL Server
restore granularly, and Instant VM Recovery® restores whole VMs.
Instant VM Recovery is amazingly fast, so I’m eager to try Multi-VM Instant Recovery.
It sounds like the ideal way to recover from a major crash and avoid downtime.”
Another way Volkswagen Argentina avoids downtime is through advanced
monitoring, reporting and capacity planning.
“Veeam not only backs up 180 TB across 200 VMs on-premises quickly
and efficiently, but it also monitors the entire IT infrastructure,” Perez said.
“Veeam alerted us when we were running low on backup storage so we could
prevent backups from failing and affecting the business.”
Perez said Veeam is cost-effective too.
“Veeam licensing is simple and affordable, saving us $100,000 each year,”
he explained. “It’s no longer necessary to license each application
separately because Veeam licenses hosts, regardless of the number of VMs.
Veeam licenses are portable too, enabling us to incorporate cloud services
in the future without incurring additional licensing fees. IT teams throughout
the Volkswagen Group are contacting us about this savings because they’re
thinking about switching to Veeam. Our team is the first to use Veeam,
and we’re happy to share our story.”
- Protects critical IT systems supporting vehicle manufacturing and sales:
“Veeam helps us meets every business requirement and protect the brand,”
- Meets RPOs and RTOs by backing up 97% faster and recovering 94% faster:
“Veeam backs up and recovers exponentially faster than the legacy
solution,” Perez said. “Instant VM Recovery, which recovers in minutes,
was unthinkable before Veeam.”
- Resolves IT issues proactively and saves $100,000 in licensing costs each year:
“Having the ability to identify and resolve an issue before it can cause
damage to the business is extraordinary,” Perez said. “Affordable, portable
licensing is extraordinary too.”