DRaaS: The Offense to Shield Your Customers From Threats

The Be the Hero series is designed for Veeam partners to learn about Backup as a Service (BaaS) and Disaster Recovery as a Service (DRaaS), the Veeam Platform, and how partners can deliver the business outcomes customers need today. This post is the third part of a four-part series, so please stay tuned to the Veeam blog:

In our previous Be the Hero Issue, The Veeamazing BaaS and DRaaS, we covered why DRaaS makes sense for clients, how it’s defined and is different from BaaS. There’s also this e-book, Conversational Disaster Recovery as a Service, that covers the basics. Here, let’s deep dive on the partner opportunity and the details behind Veeam-powered DRaaS.

DRaaS partner opportunity

From accidental mistakes, the occasional server or virtual machine (VM) failure to deliberate cyberattacks like ransomware, business owners need the best guarantee to recovery. Delivering DRaaS is an attractive alternative to companies of all sizes looking for a solution to safeguard their data and infrastructure. 

In the Data Protection as-a-Service 2021 Report, Veeam asked why organizations are using DRaaS instead of managing a secondary data center. The top reasons were mainly economic driven (cost efficiency, resource sharing, etc.), but organizations also mentioned business continuity and disaster recovery (BCDR) expertise on plan development and prioritization as well as BCDR expertise for implementation and application recovery. This level of expertise is what customers are looking for in a service provider since it is expensive to build and manage with their existing IT staff.

This specialization and expertise are what sets service providers apart from DRaaS providers. Partners can further differentiate their services with frequent testing, documenting disaster recovery strategies, orchestration/automation and industry/compliance specialization. With data security concerns one of the top factors in choosing a service provider, service providers want to make sure that they are upfront about their cybersecurity posture.

Don’t let this scare you if you don’t possess the skillset or resources to build your own offering as there are several partnership options as a Veeam Cloud & Service Provider (VCSP) partner when it comes BaaS & DRaaS: refer, resell, brand or host. To learn more, check out our Partnering to Win whitepaper.

Veeam-powered DRaaS specs

There are three key technologies in the Veeam Platform that power DRaaS: Veeam Backup & Replication, Veeam Cloud Connect and Veeam Service Provider Console.

Veeam Backup & Replication is the foundation of the Veeam Platform, providing backup, recovery and replication for your critical workloads, including VMware, AWS, Microsoft Azure, Windows, Linux, NAS, enterprise apps and much more.

Veeam Cloud Connect is the superpower to the entire solution. Veeam Cloud Connect Replication enables a multi-tenant environment with native integrations with VMware Cloud Director to failover specific VMs or an entire site.  Veeam Cloud Connect makes connecting to a cloud host easy for customers with a few clicks.

Veeam Cloud Connect creates a secure SSL/TLS connection with a single port — no separate VPN required. From a cybersecurity perspective, Veeam Cloud Connect can airgap backups with insider protection to protect against ransomware.

Veeam Service Provider Console helps service providers manage their multi-tenant environment. This free tool automates customer onboarding, licensing and billing, enabling service providers to easily scale their business.

For a comprehensive, technical guide on how these technologies integrate and deliver powerful DRaaS outcomes, access the Quick Start Guide found in the on the ProPartner portal.

But wait, there’s more with Veeam ONE! Leverage the monitoring and analytics toolset that Veeam ONE provides to proactively manage your infrastructure, including Veeam Cloud Connect – Replication. Veeam ONE helps service providers identify which cloud compute and storage resources are approaching their limits, users replicating their workloads to cloud and decide whether it’s necessary to increase users’ quotas. To learn more about these reporting capabilities, access the Veeam ONE Reporting Guide.

The Veeam Cloud & Service Provider program

Delivering a DR solution as a service is easily achievable and scalable through the VCSP program. With a pay-as-you-grow licensing model, you report monthly usages via a self-service portal. There are partner discount tiers along the way for better pricing. Build your reoccurring revenue business with Veeam-powered DRaaS to be the hero for your customers.

Stay tuned for the final article in the Be the Hero series where we discuss the partner-to-partner opportunity and how to become part of the VCSP partner universe with a BaaS and DRaaS competency. To continue your learning journey, here are some resources to get you started:

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