In today’s digital landscape, it’s not a matter of if a ransomware attack will happen, it’s a matter of when. However, with the right strategy in place, organizations can stay ahead of attackers and recover quickly if the worst happens. Veeam offers a suite of robust services designed to protect your organizations before, during, and after a ransomware attack. Here’s how Veeam helps ensure resilience and swift recovery in the face of cyberthreats.
Before a Ransomware Attack: Building a Secure Environment
Advanced Onboarding Support
Veeam provides a personalized onboarding experience to ensure that our customers’ backup and security strategies have a proper start. Whether the data infrastructure is large or small, Veeam’s team of experts helps customers set up the foundation to stay protected, with the best technical support.
Architectural Design and Implementation Services
Every organization’s needs and digital infrastructures are unique. Veeam’s experts work with customers to define the appropriate architectural design and then the implementation services so their Veeam Data Platform environment is deployed according to best practices and the customer’s specific needs.
Quarterly Security Assessments
Enterprise digital infrastructure evolves just like Veeam Data Platform continues to improve with new features, including security features. Veeam conducts quarterly security assessments to ensure our customers’ environments remain up-to-date with the latest protection measures. These assessments help identify any potential gaps in defenses, including configuration and best security practices, and Veeam experts cover a lengthy checklist of recommendations.
Priority Incident Routing by Veeam’s SWAT Team
With Veeam Cyber Secure, Veeam offers full Veeam Data Platform technical support and priority incident routing. This helps ensure that a specialized SWAT team and a dedicated support account manager can address customer cases as soon as possible. This means faster response times and increased peace of mind.
Personalized Training and TTP Analysis
Cyberattacks evolve constantly, and staying informed is key to staying protected. Veeam provides personalized training, including quarterly updates of the latest tactics, techniques, and procedures (TTP) used by threat actors in the previous quarter. This has proven to be extremely useful. Education equips teams with the knowledge they need to stay up to date with the latest attack vectors and helps them recognize and respond to new and emerging threats.
A full suite of enablement sessions is also offered to better prepare organizations. These sessions are targeted at different audiences from technical staff up to executives and board members.
During a Ransomware Attack: Swift Incident Response
If a ransomware attack does occur, having the experts available is crucial to minimizing damage and downtime. Veeam offers 24/7/365 expert incident response services to manage these situations quickly and effectively.
24/7/365 Incident Response with a 15-Minute Response SLA
When minutes matter, the experts of Coveware by Veeam provide around-the-clock incident response with a 15-minute response service level agreement (SLA). This ensures that customers can receive expert support immediately.
Patent-pending Assessment Technology
Veeam’s innovative, patent-pending technology provides rapid assessments of customer systems during an attack, providing clear insights into the extent of the breach, encryption information, and threat actor groups. This information, combined with expert experience in thousands of cyberattack cases allow Coveware by Veeam to have enough information to forecast resolution and start negotiations.
Negotiation, Settlement, and Decryption Services
Should the need arise, Veeam’s expert team can help with negotiating with attackers, managing settlements, and facilitating the decryption process, ensuring recovery as quickly as possible. Expert negotiators on cyber extortion work with customers step-by-step to gather all the necessary information to make informed decisions.
After a Ransomware Attack: Recovery and Documentation
Recovering from a ransomware attack is a multi-step process, and Veeam ensures organizations can bounce back stronger.
Ransomware Recovery Warranty for Up to $5 Million
Veeam stands behind its Veeam Data Platform and services with an available ransomware recovery warranty of up to $5 million. This provides additional financial assurance to customers, reinforcing Veeam’s commitment to recovery.
Post-incident and Insurance Documentation
After an attack, having detailed post-incident documentation is vital for both recovery and cyber insurance claims. Veeam provides comprehensive documentation, which helps organizations navigate the post-incident process with ease and ensures compliance and supports any necessary insurance claims.
Veeam Data Platform Security Features
While Veeam Cyber is about ransomware preparedness and recovery services, let’s not forget the large number of security features already in place within Veeam Data Platform that makes data protection and data resilience possible.
Inline Malware Detection
A built-in AI-powered malware detection engine performs low-impact inline entropy and file extension analysis during backup for immediate threat detection. Veeam Threat Center then highlights threats and measures risk with a security score. Also available is a YARA engine to define rules for advanced threat detection, which is important to prevent infection or reinfection.
Veeam Incident API
This feature allows security tools to report directly into Veeam Data Platform. For instance, if malware is detected by other security tools, they can relay that information to you through the API. This enables customers to identify when the infection occurred and trigger recovery from a backup that was created before malware appeared.
SIEM Integrations
Veeam continues to expand integrations with popular Security Information and Event Management (SIEM) solutions. When integrated with Veeam Data Platform, these create a potent combination to help with enhanced data protection and threat detection. This allows for real-time backup activity monitoring, security event correlation, and streamlined incident response.
Backup Immutability, Everywhere
This capability focuses on giving customers the ability to create secure, encrypted backups that cannot be altered, deleted, or re-encrypted by anyone. This ensures that backups remain intact and available for recovery in the event of cyberattacks like ransomware, providing a crucial layer of protection against data loss.
There are so many other security features, including everything that’s expected from an enterprise-grade platform, like role-based access control (RBAC), multi-factor authentication (MFA), FIPS compliant encryption, and more.
Final Thoughts about Veeam Cyber Secure
With Veeam Cyber Secure ransomware preparedness and recovery services, customers can safeguard their organization before an attack, respond swiftly during an incident, and recover confidently afterward. Veeam helps organizations stay resilient in the face of growing cyberthreats — because when it comes to ransomware, preparation is the best protection.
While no one ever hopes to encounter a cyber incident, it’s crucial to be prepared as if that unexpected cyberattack is inevitable. With Veeam’s Cyber Secure Program, ransomware preparedness and recovery services help fortify defenses, maintain robust security, and enable customers to respond swiftly to minimize downtime after an incident. This comprehensive program also ensures that organizations are not only protected but resilient too, enabling them to quickly recover and continue operations with minimal disruption.
Stay resilient with Veeam Cyber Secure in the face of growing cyberthreats.
