BACK TO KB LIST

Veeam vPower NFS Service fails to start

KB ID: 1094
Product: Veeam Backup & Replication | 9.5 | 10 | 11
Published: 2011-07-20
Last Modified: 2021-11-12
Get weekly article updates
By subscribing, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Notice.

Cheers for trusting us with the spot in your mailbox!

Now you’re less likely to miss what’s been brewing in our knowledge base with this weekly digest

error icon

Oops! Something went wrong.

Please try again later.

Challenge

This article documents troubleshooting steps to be taken if the Veeam vPower NFS Service fails to start.

Solution

Another process is locking the port used by the Veeam vPower NFS Service:

  1. Open an Administrative PowerShell Prompt
  2. Run the following command
Get-Process -Id (Get-NetTCPConnection -LocalPort 6161).OwningProcess
  1. Review the output. If the port is in use by another process, stop that process and start the Veeam vPower NFS Service.

    The results of the command will either list a process, or an error will be displayed stating that no objects were associated with the port. "Get-NetTCPConnection : No MSFT_NetTCPConnection objects found with property 'LocalPort' equal to '6161'.  Verify the value of the property and retry."
Example of output when no processe is locking port 6161
Example of output when no processes is using port 6161.
Image shows powershell output of commands above, with the process name VeeamNFSSvc highlight as associated with port 6161
Example of output when Veeam vPower NFS Service is running correctly.

In versions of Veeam Backup & Replication prior to 10 (10.0.0.4461), the Veeam vPower NFS Service will fail to start if the RootFolder value in the registry contains a path that is not valid. Starting with Veeam Backup & Replication 10, if the RootFolder path value is invalid, the software will automatically default to C:\ProgramData\Veeam\Backup\NfsDatastore.

  1. Open Registry Editor
  2. Navigate to the following key:

    HKLM\SOFTWARE\Wow6432Node\Veeam\Veeam NFS

  3. The REG_SZ value named 'RootFolder' should have a valid path to a location within the filesystem. The most common issue is that the location points to a drive that is no longer present.

    Default Value:     C:\ProgramData\Veeam\Backup\IRCache\NfsDatastore
Shown is the rootfolder value in the registry with the default value
Click here to send feedback regarding this KB, or suggest content for a new KB.
To report a typo on this page, highlight the typo with your mouse and press CTRL + Enter.

Spelling error in text

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Thank you!

Thank you!

Your feedback has been received and will be reviewed.

Oops! Something went wrong.

Please try again later.

KB Feedback/Suggestion

This form is only for KB Feedback/Suggestions, if you need help with the software open a support case
By submitting, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Notice.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Verify your email to continue your product download
We've sent a verification code to:
  • Incorrect verification code. Please try again.
An email with a verification code was just sent to
Didn't receive the code? Click to resend in sec
Didn't receive the code? Click to resend
Start using Veeam:
Download the product
&
Activate the license key
Thank you!

Thank you!

Your feedback has been received and will be reviewed.

error icon

Oops! Something went wrong.

Please try again later.