Challenge
The vPower NFS Service is unable to start.
The following error may occur when attempting to start the service:
Windows may also throw the following error:
This issue may be coupled with the following errors found in the Svc.VeeamNFS.log
NFS Datastore location has invalid path:
nfs| Initializing virtual filesystem.
nfs| Trying to create root folder '<Path to NFS Datastore Folder>'.
nfs| Initializing virtual filesystem. Failed.
nfs| ERR |Failed to start NFS service.
nfs| >> |boost::filesystem::create_directory: The system cannot find the path specified
nfs| >> |--tr:Failed to create root folder for the NFS configuration.
nfs| >> |--tr:Failed to initialize virtual file system.
nfs| >> |--tr:Failed to initialize
Another service is locking port 111:
nfs| ERR |Client thread error. Mount and Nfs ports cannot register on portmapper.
Solution
To resolve this issue please review the following common issues and solutions:
NFS Datastore location has invalid path:
1. Open Registry Editor
2. Open the following key:
HKLM\SOFTWARE\Wow6432Node\Veeam\Veeam NFS
3. The REG_SZ RootFolder should have a valid path to a location within the filesystem. The most common issue is that the location points to a drive that is no longer present.
Default Value: C:\ProgramData\Veeam\Backup\NFSDatastore
Another service is locking a port needed by vPower NFS:
1. Open an Administrator Command Prompt
2. Run the following commands
netstat -bona > portlist.txt
notepad portlist.txt
3. Search the text file and confirm that the following ports are not locked by another process.
111
6161