IDC Logo

Veeam #1 Worldwide in
Data Recovery & Protection in 2H'22

LEARN MORE

Backup to CIFS Share fails with "Failed to call RPC function 'FcIsExists': The user name or password is incorrect."

KB ID: 1492
Product: Veeam Backup & Replication | 10 | 11 | 12
Published: 2012-01-20
Last Modified: 2022-04-26
mailbox
Get weekly article updates
By subscribing, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Notice.

Cheers for trusting us with the spot in your mailbox!

Now you’re less likely to miss what’s been brewing in our knowledge base with this weekly digest

error icon

Oops! Something went wrong.

Please try again later.

Challenge

Backup Job targeting an SMB (CIFS) Repository fails with: 
Error: Failed to call RPC function 'FcIsExists': The user name or password is incorrect.
screenshot of error
When this occurs, attempting to Rescan the repository may fail with a similar error:
rescan warning screent

Cause

The password of the account specified within the Repository settings has changed.

Solution

  1. Edit the Repository
  2. Select the Share tab
  3. Click the Manage accounts link under the account selection drop-down box
  4. Update the credentials used to connect to the SMB share.
To submit feedback regarding this article, please click this link: Send Article Feedback
To report a typo on this page, highlight the typo with your mouse and press CTRL + Enter.

Spelling error in text

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Thank you!

Thank you!

Your feedback has been received and will be reviewed.

Oops! Something went wrong.

Please try again later.

You have selected too large block!

Please try select less.

KB Feedback/Suggestion

This form is only for KB Feedback/Suggestions, if you need help with the software open a support case
By submitting, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Notice.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Verify your email to continue your product download
We've sent a verification code to:
  • Incorrect verification code. Please try again.
An email with a verification code was just sent to
Didn't receive the code? Click to resend in sec
Didn't receive the code? Click to resend
Start using Veeam:
Download the product
&
Activate the license key
Thank you!

Thank you!

Your feedback has been received and will be reviewed.

error icon

Oops! Something went wrong.

Please try again later.