Migrating Veeam ONE Server to Another Machine

KB ID: 1801
Product: Veeam ONE | 8.0 | 9.0 | 9.5 | 10 | 11
Published: 2013-08-13
Last Modified: 2021-06-01
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Challenge

Migration of Veeam ONE server is needed to install (upgrade) the product on another server.

Cause

The previous version of Veeam ONE was installed on one of the operating systems that is no longer supported by the most recent Veeam ONE version.

Solution

Before you upgrade, be sure to perform a backup of the corresponding SQL database for Veeam ONE, so that you can easily go back to the previous version in case of issues with the upgrade.

NOTE: It is recommended that you have all the recent Windows updates installed on a new Veeam ONE server.

Please follow the procedures below::
 
Deployment with a local SQL Server:
 
1.      Stop all Veeam ONE services. 
2.      If there were any changes made to Veeam registry configuration, export these registry hives manually:
[HKEY_LOCAL_MACHINE\SOFTWARE\Veeam\Veeam ONE Monitor\Service]  
[HKEY_LOCAL_MACHINE\SOFTWARE\Veeam\Reporter Enterprise] 
3.      Backup Veeam ONE database using SQL Management Studio. 
4.      Install all system prerequisites on the new Veeam ONE server. This procedure can be performed by running Veeam ONE setup wizard.  
5.      Download and install SQL Server 2012 R2 or above on the new Veeam ONE server.
6.      Restore the backed up Veeam ONE database (step 3) to the new server via SQL Management Studio.
7.      Run Veeam ONE installation wizard and point to existing SQL Server instance on the database configuration step. Veeam ONE database will be upgraded automatically in case the database version is not higher than the release version of Veeam ONE. If the database version is higher, follow this KB article.
NOTE: Veeam ONE installer performs the release version installation first, the Update file installs later during the installation process.
8.      Launch Veeam ONE Monitor Client and retype connection account settings to all monitored hosts.
9.      Import Veeam ONE configuration registry keys to the new server. This step is not required if Veeam ONE installation is running with the default settings.
10.   
For Veeam ONE v9.5 and older versions: update Veeam ONE Reporter and Business View websites URLs in case the DNS name has changed. For more information see the following guides: Website SettingsShortcuts.
For Veeam ONE v10: update Veeam ONE Reporter URL in case the DNS name has changed. For more information see the following guides Website Settings
For Veeam ONE v11: Reporter URL should be set automatically and can be verified in the Support utility or in the registry: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Veeam\Reporter Enterprise\ReportViewerUri.
11.    Restart Veeam ONE services.
 
Deployment with a remote SQL Server:
 
1.      Stop all Veeam ONE services. 
2.      If there were any changes made to Veeam registry configuration, export these registry hives manually:
[HKEY_LOCAL_MACHINE\SOFTWARE\Veeam\Veeam ONE Monitor\Service]  
[HKEY_LOCAL_MACHINE\SOFTWARE\Veeam\Reporter Enterprise] 
3.      Backup Veeam ONE database using SQL Management Studio to be able to revert to the previous version of the database in case of issues with the upgrade.
4.      Run Veeam ONE installation wizard on a supported OS and point to existing SQL Server instance on the database configuration step. Veeam ONE database will be upgraded automatically in case the database version is not higher than the release version of Veeam ONE. If the database version is higher, follow this KB article.
NOTE: Veeam ONE installer performs the release version installation first, the Update file installs later during the installation process.
5.      Launch Veeam ONE Monitor Client and retype connection account settings to all monitored hosts.
6.      Import Veeam ONE configuration registry keys to the new server. This step is not required if Veeam ONE installation is running with the default settings.
7.     
For Veeam ONE v9.5 and older versions: update Veeam ONE Reporter and Business View websites URLs in case the DNS name has changed. For more information see the following guides: Website SettingsShortcuts.

For Veeam ONE v10: update Veeam ONE Reporter URL in case the DNS name has changed. For more information see the following guides Website Settings.

For Veeam ONE v11: Reporter URL should be set automatically and can be verified in the Support utility or in the registry: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Veeam\Reporter Enterprise\ReportViewerUri.

8.      Restart Veeam ONE services.

 

More information

Should you have any questions, contact Veeam Support.
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