Challenge
Veeam B&R shows tape drives as separate devices:
Cause
The issue could be caused by tape library not reporting tape drive serial number.
Solution
It is possible to manually map drive(s) to tape library using the registry value:
Key: HKLM -> Software -> Veeam -> Veeam Backup and Replication
Name: TapeDevices
Type: REG_MULTI_SZ
Data: changer0=tape0
tape0 is a symbolic name of tape drive. It can be found out in windows device manager:
Please restart Veeam Backup Service for changes to take effect.
tape0 is a symbolic name of tape drive. It can be found out in windows device manager:
If library works with multiple drives, they all need to be specified in value data, e.g. Changer0=Tape0,Tape1,Tape2
Please restart Veeam Backup Service for changes to take effect.