Tape library and drives are shown as separate devices

KB ID: 1842
Product: Veeam Backup & Replication
Version: 7.x
Last Modified: 2015-03-06


Veeam B&R shows tape drives as separate devices:

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The issue could be caused by tape library not reporting tape drive serial number. 


It is possible to manually map drive(s) to tape library using the registry value:

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Key: HKLM -> Software -> Veeam -> Veeam Backup and Replication
Name: TapeDevices
Data: changer0=tape0

tape0 is a symbolic name of tape drive. It can be found out in windows device manager:

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If library works with multiple drives, they all need to be specified in value data, e.g. Changer0=Tape0,Tape1,Tape2

Please restart Veeam Backup Service for changes to take effect.

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