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Update Veeam ONE Website Ports Post-Installation

KB ID: 2466
Product: Veeam ONE
Version: 7.x, 8.x, 9.x
Published: 2018-03-26
Last Modified: 2020-08-13
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Challenge

The ports for Veeam ONE Websites cannot be changed in Veeam ONE UI.

Cause

Sometimes it is necessary to update the ports being used by Veeam ONE Reporter and BusinessView Websites after the product is already installed.

Solution

1. Edit the bindings within Internet Information Services (IIS)

a. Open IIS Manager
b. Expand the tree on the left to expose the VeeamReporter and VeeamBusinessView sites
c. Right click the site and select Edit Bindings.
d. Click the binding entry (there should only be one) and select Edit
e. Change the port number to the desired value
f. Click Ok to save the changes.
g. Restart Veeam ONE Website to apply the changes. Perform the same operations for the other site if needed.
 

2. Update site information within the VeeamONE Settings Utility

a. Open the VeeamONE Settings utility (In Veeam One Monitor console navigate to Options > Server Settings > Other Settings > Launch Support Utility or browse to or run C:\Program Files\Common Files\Veeam\Veeam ONE Settings\VeeamOneSettings.exe)
b. On the General tab, select Shortcuts at the top
c. Update the link to the appropriate port number
d. Navigate to the Reporter tab on the left side of the utility and select the Website Settings option at the top
e. Update the port number on this link as well
f. Click ‘Save’ in the bottom right corner to commit the changes to the database.
g. Click yes when prompted to allow the services to restart
 

3. Test the site by launching the site via the desktop icon or typing the link into a browser manually. The site should now open under the new port number.

More information

Should you have any questions, contact Veeam Support.
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