#1 Global Leader in Data Protection & Ransomware Recovery

Consistent backup failures after installing vSphere 6.7 U1

KB ID: 2784
Product: Veeam Backup & Replication
Veeam Cloud Connect
Version: 9.5.0.1922
Published: 2018-10-17
Last Modified: 2020-08-13
Languages: IT | FR
mailbox
Get weekly article updates
By subscribing, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Notice.

Cheers for trusting us with the spot in your mailbox!

Now you’re less likely to miss what’s been brewing in our knowledge base with this weekly digest

error icon

Oops! Something went wrong.

Please try again later.

Challenge

After updating vCenter to 6.7U1, processing of all VMs fails with "Object reference not set to an instance of an object."

Cause

The issue is triggered by an update to the vSphere API version in vCenter 6.7 U1.

Solution

The issue affects only Veeam Backup & Replication 9.5 Update 3a.
Please upgrade to Veeam Backup & Replication 9.5 Update 4, it works fine with 6.7 U1 out of the box, no additional steps needed.
 
NOTE: The displayed version in vSphere is not 6.7.1 for Update 1. The only way to verify the version is by the build number.
The version can be verified by checking the build number in the following VMware KB Articles.
ESX\ESXi Hosts - https://kb.vmware.com/s/article/2143832
vCenter Servers - https://kb.vmware.com/s/article/2143838?lang=en_US

 

More Information

Veeam Backup & Replication support for VMware vSphere: https://www.veeam.com/kb2443

To submit feedback regarding this article, please click this link: Send Article Feedback
To report a typo on this page, highlight the typo with your mouse and press CTRL + Enter.

Spelling error in text

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Thank you!

Thank you!

Your feedback has been received and will be reviewed.

Oops! Something went wrong.

Please try again later.

You have selected too large block!

Please try select less.

KB Feedback/Suggestion

This form is only for KB Feedback/Suggestions, if you need help with the software open a support case

By submitting, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Notice.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Verify your email to continue your product download
We've sent a verification code to:
  • Incorrect verification code. Please try again.
An email with a verification code was just sent to
Didn't receive the code? Click to resend in sec
Didn't receive the code? Click to resend
Thank you!

Thank you!

Your feedback has been received and will be reviewed.

error icon

Oops! Something went wrong.

Please try again later.