Consistent backup failures after installing vSphere 6.7 U1

KB ID: 2784
Product: Veeam Backup & Replication;Veeam Backup & Replication Cloud Edition
Version: 9.5.0.1922
Published:
Last Modified: 2019-03-13
KB Languages: FR

Challenge

After updating vCenter to 6.7U1, processing of all VMs fails with "Object reference not set to an instance of an object."

Cause

The issue is triggered by an update to the vSphere API version in vCenter 6.7 U1.

Solution

The issue affects only Veeam Backup & Replication 9.5 Update 3a.
Please upgrade to Veeam Backup & Replication 9.5 Update 4, it works fine with 6.7 U1 out of the box, no additional steps needed.
 

NOTE: The displayed version in vSphere is not 6.7.1 for Update 1. The only way to verify the version is by the build number.
The version can be verified by checking the build number in the following VMware KB Articles.
ESX\ESXi Hosts - https://kb.vmware.com/s/article/2143832
vCenter Servers - https://kb.vmware.com/s/article/2143838?lang=en_US

 

More Information

Veeam Backup & Replication support for VMware vSphere: https://www.veeam.com/kb2443

Please be aware that we’re making changes which will restrict access to product updates for users without an active contract.

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