- Veeam Support Knowledge Base
- Veeam Backup & Replication — Cannot find any supported licenses for current product version.
Veeam Backup & Replication — Cannot find any supported licenses for current product version.
| KB ID: | 3209 |
| Product: | Veeam Backup & Replication | 12 | 12.1 | 12.2 | 12.3 | 12.3.1 | 12.3.2 | 13 | 13.1 |
| Published: | 2020-06-22 |
| Last Modified: | 2026-01-20 |
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Challenge
When attempting to install a license into Veeam Backup & Replication, the following error occurs:
Cannot find any supported licenses for current product version.
Cause
This error most often occurs when the license file being installed is for an older version of Veeam Backup & Replication.
Note: In some cases, a valid license may report this error, and rebooting the Veeam Backup Server has been shown to resolve this issue.
Solution
- Check which version of Veeam Backup & Replication is installed. This information can be found in the Veeam Backup & Replication Console's Main Menu (≡) under Help > About.
- Log in to the My Account portal using the License Administrator account.
- Download a version-appropriate license from the Production Licenses page.
- Install the downloaded license into Veeam Backup & Replication.
If you continue to encounter the error while using a license that matches the installed version of Veeam Backup & Replication, please restart the Backup Server and try again.
If you have issues or questions about this process, please create a Licensing Support case.
If this KB article did not resolve your issue or you need further assistance with Veeam software, please create a Veeam Support Case.
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