- Veeam Support Knowledge Base
- How to Reset Password in Veeam Plug-In for Google Cloud
How to Reset Password in Veeam Plug-In for Google Cloud
| KB ID: | 4061 |
| Product: |
Veeam Plug-In for Google Cloud | 5 | 6 | 7 Veeam Backup for Google Cloud | 1 | 2 | 3 | 4 |
| Published: | 2020-11-26 |
| Last Modified: | 2022-06-17 |
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Challenge
Solution
Before you begin, make sure the IP address of the machine that you are using to reset the password is on the list of allowed IP addresses added to the firewall rules configured for your backup appliance. Then, connect to the backup appliance with an SSH client using the private key you specified when deploying the appliance.
NOTE: You can find the private key in the VM instance details of your backup appliance in the Google Cloud Console.
To reset a password, you can use either a Linux or Windows desktop:
- To connect to the backup appliance from a Linux machine, run the following command and enter Yes to connect to the specified server.
ssh -i private_key.ppk ubuntu@<DNS name or IP address of Veeam Backup for GCP server>- To connect to the backup appliance from a Windows machine, follow the instructions provided in Google Cloud documentation.
Once a connection is established, run the following command and enter a new password:
Change <username> to the username of the Backup Administrator account.
sudo passwd <username>sudo cat /etc/group | grep VEEAM_ADMINSexitIf this KB article did not resolve your issue or you need further assistance with Veeam software, please create a Veeam Support Case.
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