"Failed to import signatures" - Veeam Intelligent Diagnostic Signatures Update Failure
| KB ID: | 4318 |
| Product: | Veeam ONE | 12 | 12.1 | 12.2 |
| Published: | 2022-07-08 |
| Last Modified: | 2026-10-29 |
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Challenge
Attempting to update Veeam Intelligent Diagnostics signatures fails, and a pop-up appears with the message:
Failed to import signatures
Cause
This issue occurs due to recent certificate changes that affected the Veeam Intelligent Diagnostics signature update process.
Solution
As this issue is related to expired certificates, updating to the latest version of Veeam ONE will resolve the issue.
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