Licensed Object |
Description |
CPU Socket |
Only source hosts are licensed — hosts on which VMs that you back up or replicate reside. Target hosts (for replication and migration jobs) do not need to be licensed. Each cluster node must be covered by a license. |
Protected workload |
A workload — that had at least one restore point created by Veeam (or a partner) solution in the past 31 days, in a form of a backup or a workload’s native snapshot.
A workload is a computer (physical, virtual or cloud), an application (on-premises or Software as a Service [SaaS]), an unstructured data (files or objects) or any data source that a Veeam (or partner) solution protects or manages. |
VM |
A protected VMware ESX, Microsoft Hyper-V or Nutanix AHV VM that is backed up, replicated, copied, monitored or otherwise consumed by the software. |
Server |
A physical or virtual host, where the software is installed with “Server” product functionality enabled. |
Workstation |
A physical or virtual host, where the software is installed with “Workstation” product functionality enabled. |
User |
A User account in all organizations, as reported by the management software. |
Licensed Unit |
Description |
CPU Socket | An occupied motherboard CPU socket on hosts with virtual machines (VMs) to be backed up, replicated, monitored or reported on. A license is required for each occupied motherboard socket, as reported by the hypervisor API. Only source hosts are licensed — hosts on which VMs that you back up or replicate reside. Target hosts (for replication and migration jobs) do not need to be licensed. |
VM |
A protected VM that is backed up, replicated, copied or otherwise consumed by the software. |
Server |
A physical or virtual host, where the software is installed. Each node of the clustered setup needs to be licensed separately. |
Workstation |
A physical or virtual host where the software is installed. Each node of the clustered setup needs to be licensed separately. |
Instance | A calculated value representing the total “value” of all workloads that can be protected and/or managed by the Customer using Veeam or partner solutions. See the Veeam Instance Licensing conversion table. |
Orchestrated instance |
This instance type allows the workload to participate in orchestration activities (be a part of plans, labs, reports) in Veeam Availability Orchestrator. |
User |
A User account in all organizations, as reported by the management software. |
Veeam provides maintenance updates, licensing and technical support to Customers according to published Veeam Customer Support Policy. Paid Customers can choose a support program with target response SLAs as described in the support policy. Support of FREE/NFR licensed products is provided on a best-effort basis.
Please note that Licensing Support may not be available for Customers with expired maintenance. More details on Support and Maintenance.
Customers who purchase a Perpetual License get the right to use the version of the Software purchased for the lifetime of the product. One year of basic Support and Maintenance is included with any purchase of the Perpetual License. To stay eligible for product updates and support, Customers must renew their annual maintenance. Read more details on maintenance renewal costs.
The Perpetual License default expiration date is set to 10 years from the date of issue and can be re-issued for the longer period at any time, without altering any other details of the license. Please open a licensing support ticket at the Customer portal for such a request.
Customers who purchase a Subscription License get the right to use the version of the Software for a specified term, depending on SKU purchased. Production Support and Maintenance is included for the entire term of the Subscription License, provided the End User is compliant with this Licensing Policy and the EULA. More details on Support and Maintenance.
To renew your Subscription License, please contact your reseller or use the Veeam Renewal form to contact Veeam.
Product |
Licensing terms |
Veeam Availability Suite™ 9.5 Update 3 Veeam Backup & Replication 9.5 Update 3 Veeam ONE™ 9.5 Update 3 |
These products are licensed by VM. Minimal order of 10 VMs. |
Veeam Availability Suite 9.5 Update 4 and later |
This products is licensed by Instance See the Veeam Instance Licensing conversion table. Sold by bundles of 10 Instances.
All Product Editions include: Veeam Availability for Nutanix AHV Veeam Agent v3 for Windows and Linux and later Veeam ONE 9.5 Update 4 and later
Enterprise Plus Product Edition additionally includes: Veeam Availability for AWS |
Veeam Backup & Replication 9.5 Update 4 and later Veeam ONE 9.5 Update 4 and later |
These products are licensed by Instance. See the Veeam Instance Licensing conversion table.
Sold by bundles of 10 Instances.
All Product Editions include: Veeam Availability for Nutanix AHV Veeam Agent v3 for Windows and Linux and later
Enterprise Plus Product Edition additionally includes: Veeam Availability for AWS |
Veeam Backup Essentials™ 9.5 Update 4 and later |
This product is licensed by Instance. See the Veeam Instance Licensing conversion table. Sold by bundles of five Instances, with minimal order of 10 Instances (two bundles) and up to 30 Instances (six bundles) maximum per License. This offering is designed for small businesses and small installations. The product license cannot be merged with another product license and scaled above maximum of allowed Licensed Units. A Veeam Backup Essentials license does not permit sharing backups, servers or storage between each other, and is intended for protecting different source infrastructures. The purchase of an upgrade SKU is required to grow beyond the maximum limit of Licensed Units.
All Product Editions include: Veeam Availability for Nutanix AHV Veeam Agent v3 for Windows and Linux and later Veeam ONE 9.5 Update 4 and later
Enterprise Plus Product Edition additionally includes: Veeam Availability for AWS |
Veeam Agent for IBM AIX Subscription Veeam Agent for Oracle Solaris Subscription |
These products are licensed per Server. Each node of the clustered setup needs to be licensed separately. |
Veeam Availability Orchestrator |
This product is licensed by orchestrated Instance.* Sold by bundles of 10 orchestrated Instances. |
Veeam Backup for Microsoft Office 365 |
This product is licensed by User. Minimum purchase of 10 licenses per order. Veeam Backup for Microsoft Office 365 is licensed per user account in all organizations. A license is not required for:
Please read more at the Help Center. |
Veeam Management Pack™ (MP) for System Center |
This product is licensed per CPU Socket.** |
PRODUCT |
LICENSING TERMS |
Veeam Availability Suite™ 9.5 Update 3 |
These products are licensed by VM. Minimal order of 10 VMs. |
Veeam Backup & Replication 9.5 Update 3 |
|
Veeam ONE 9.5 Update 3 |
|
Veeam Availability Suite 9.5 Update 4 and later |
This products is licensed by Instance See the Veeam Instance Licensing conversion table. Sold by bundles of 10 Instances.
All Product Editions include: Veeam Availability for Nutanix AHV Veeam Agent v3 for Windows and Linux and later Veeam ONE 9.5 Update 4 and later
Enterprise Plus Product Edition additionally includes: Veeam Availability for AWS |
Veeam Backup & Replication 9.5 Update 4 and later Veeam ONE 9.5 Update 4 and later |
These products are licensed by Instance. See the Veeam Instance Licensing conversion table.
Sold by bundles of 10 Instances.
All Product Editions include: Veeam Availability for Nutanix AHV Veeam Agent v3 for Windows and Linux and later
Enterprise Plus Product Edition additionally includes: Veeam Availability for AWS |
Veeam Backup Essentials™ 9.5 Update 4 and later |
This product is licensed by Instance.
A Veeam Backup Essentials license does not permit sharing backups, servers or storage between each other, and is intended for protecting different source infrastructures. The purchase of an upgrade SKU is required to grow beyond the maximum limit of Licensed Units.
All Product Editions include: Veeam Availability for Nutanix AHV Veeam Agent v3 for Windows and Linux and later Veeam ONE 9.5 Update 4 and later
Enterprise Plus Product Edition additionally includes: Veeam Availability for AWS |
Veeam Agent for IBM AIX Subscription |
This product is licensed per Server. Each node of the clustered setup needs to be licensed separately. |
Veeam Agent for Oracle Solaris Subscription |
|
Veeam Availability Orchestrator |
This product is licensed by orchestrated Instance.* Sold by bundles of 10 orchestrated Instances. |
Veeam Backup for Microsoft Office 365 |
This product is licensed by User.
Please read more at the Help Center. |
Veeam Management Pack™ (MP) for System Center |
This product is licensed per CPU Socket.** |
* Orchestrated instance for Veeam Availability Orchestrator is non-transferable to or from other Veeam products using Instances.
** Multiyear Subscriptions with Upfront Billing contain all years in one SKU. Customer commits to pay for the entire length of the contract upfront. Multiyear Subscriptions with Annual Billing require all yearly options to be purchased together on initial order. Customer commits to pay annual amount by the yearly anniversary each year for the length of contract.
Product Edition |
VM (VMware, Hyper-V) |
Workstation |
Server |
VM (Nutanix AHV) |
Standard |
1 |
1 | 3 | 3 |
Enterprise |
1 |
0.5 |
1.5 | 1.5 |
Enterprise Plus |
1 |
0.33 | 1 | 1 |
Product Edition |
Backup (VM) |
Backup (Workstation) |
Backup (Server) |
Replication |
Standard |
1 |
0.5 | 1 | 2 |
Enterprise |
0.5 |
0.25 |
0.5 | 1 |
Enterprise Plus |
0.33 |
0.16 | 0.33 | 0.66 |
VM (VMWARE, HYPER-V) |
|
Standard |
1 |
Enterprise |
1 |
Enterprise Plus |
1 |
WORKSTATION |
|
Standard |
1 |
Enterprise |
0.5 |
Enterprise Plus |
0.33 |
SERVER | |
Standard |
3 |
Enterprise |
1.5 |
Enterprise Plus |
1 |
VM (NUTANIX AHV) | |
Standard |
3 |
Enterprise |
1.5 |
Enterprise Plus |
1 |
BACKUP (VM) |
|
Standard |
1 |
Enterprise |
0.5 |
Enterprise Plus |
0.33 |
BACKUP (WORKSTATION) |
|
Standard |
0.5 |
Enterprise |
0.25 |
Enterprise Plus |
0.16 |
BACKUP (SERVER) |
|
Standard |
1 |
Enterprise |
0.5 |
Enterprise Plus |
0.33 |
REPLICATION |
|
Standard |
2 |
Enterprise |
1 |
Enterprise Plus |
0.66 |
Product |
Licensing terms |
Veeam Backup & Replication Veeam ONE |
These products are licensed by CPU Socket. |
Veeam Availability Suite | This product is licensed by CPU Socket.
All Product Editions include: Veeam ONE 9.5 |
Veeam Backup Essentials | This product is licensed by CPU Socket. Sold by bundles of two CPU Sockets and up to six CPU Sockets (three bundles) maximum. Perpetual License covers VMware and Hyper-V VM workloads only. This offering is designed for small business and small installations. The product license cannot be merged with another product license and scaled above maximum of allowed Licensed Units per License. The purchase of an upgrade SKU is required to grow beyond the maximum limit of Licensed Units. |
Veeam Management Pack for System Center |
This product is licensed per CPU Socket. |
Veeam Availability for Nutanix |
This product is licensed by CPU Socket. Perpetual Licenses are only available to existing Customers with Perpetual Licenses or require pre-approval from Veeam for new Customers. |
PRODUCT |
LICENSING TERMS |
Veeam Backup & Replication |
These products are licensed by CPU Socket. |
Veeam ONE |
|
Veeam Availability Suite |
This product is licensed by CPU Socket.
All Product Editions include: Veeam ONE 9.5 |
Veeam Backup Essentials |
This product is licensed by CPU Socket.
Perpetual License covers VMware and Hyper-V VM workloads only.
This offering is designed for small business and small installations. The product license cannot be merged with another product license and scaled above maximum of allowed Licensed Units per License.
|
Veeam Management Pack for System Center |
This product is licensed per CPU Socket. |
Veeam Availability for Nutanix |
This product is licensed by CPU Socket. Perpetual Licenses are only available to existing Customers with Perpetual Licenses or require pre-approval from Veeam for new Customers. |
For all Perpetual Licenses with CPU Sockets, Veeam Backup & Replication and Veeam ONE, products will enable additional FREE Instance licenses to be available for use — one Instance per each CPU Socket, with maximum up to six Instances. In case the Subscription License Key is installed, the FREE Instances will no longer be available. This applies also to license keys merged from Perpetual and Subscription licenses.
For Veeam ONE, these FREE instances can only be used on monitoring and reporting on Veeam Agents from the connected Veeam Backup & Replication.
A Customer can own both Perpetual and Subscription Licenses for available Veeam products with the following conditions:
Veeam issues a License Key for each license purchased. The End User is authorized to use each License Key to activate and use the Software within the parameters of this Licensing Policy, according to this License Policy terms.
The License start date matches the date when Veeam receives and processes the Purchase Order from distribution or after a License Key has been delivered to the Customer portal at https://my.veeam.com.
When purchasing a renewal of perpetual or Subscription Licenses, all existing licenses for the same Support ID are retired and terminated as of the start date of the new License Key.
Veeam License Keys contain specific licensing terms and a signature record that proves the validity of the License Key file for the product. Veeam keeps an audit trail for every License Key issued to validate its legitimacy.
Customers that are current on maintenance have an option to merge several License Keys into a single License Key to use in a product installation. Merge functionality for current versions is available at the Customer Portal (https://my.veeam.com). For cases when merge is required for older versions of Veeam products, the Licensing support case needs to be opened.
A License Key merge is following the rule of the least terms (the earlier expiration date is selected) and is available for licenses only when license terms below match:
Perpetual License Keys
Subscription License Keys
The exceptions apply for the merge rule when:
License Key merge exception |
Merge rules |
Veeam Agents Subscription Licenses purchased prior to the release of Veeam Backup & Replication Update 4 |
A merge is allowed between Subscription and Perpetual License Types for legacy Veeam Agents contracts and Veeam Backup & Replication, Veeam Availability Suite and Veeam Backup Essentials.
The resulting key will contain CPU Sockets from the Perpetual License Key and this License unit will be used to protect VMs on VMware and Hyper-V hosts only. Instance licenses from Veeam Agents will cover all Instance-based workloads, except for VMs on VMware and Hyper-V hosts.
Rounding rules apply, please read below.
Example: A Customer has purchased two CPU Sockets of Veeam Backup Essentials Standard edition and 10 Servers of Veeam Agents prior to the release of Update 4 (Feb. 1, 2019).
Merge operation is allowed and the resulting License Key will contain two CPU Sockets and 30 Instances, per Veeam Instance Licensing conversion table. 30 Instances will be available to manage all protected workloads, with exception for VMs on VMware and Hyper-V hosts that are covered by two CPU Sockets. |
Merging Perpetual and Subscription Licenses within the same product and Edition |
Customers who need to obtain a single License Key can merge their Subscription and Perpetual License Types within the same product, Edition, Licensee and Company details.
The resulting key will contain CPU Sockets from the Perpetual License Key and this License unit will be used to protect VMs on VMware and Hyper-V hosts only. Instance licenses will cover all Instance-based workloads, except for VMs on VMware and Hyper-V hosts.
Rounding rules apply, please read below.
Veeam Essential License Keys are not allowed for merging between License Types or with other products. |
LICENSE KEY MERGE EXCEPTION |
Veeam Agents Subscription Licenses purchased prior to the release of Veeam Backup & Replication Update 4 |
MERGE RULES |
A merge is allowed between Subscription and Perpetual License Types for legacy Veeam Agents contracts and Veeam Backup & Replication, Veeam Availability Suite and Veeam Backup Essentials.
The resulting key will contain CPU Sockets from Perpetual License Key and this License unit will be used to protect VMs on VMware and Hyper-V hosts only.
Instance licenses from Veeam Agents will cover all Instance-based workloads, except for VMs on VMware and Hyper-V hosts.
Rounding rules apply, please read below. Example: A Customer has purchased two CPU Sockets of Veeam Backup Essentials Standard edition and 10 Servers of Veeam Agents prior to the release of Update 4 (Feb. 1, 2019).
Merge operation is allowed and the resulting License Key will contain two CPU Sockets and 30 Instances, per Veeam Instance Licensing conversion table. 30 Instances will be available to manage all protected workloads, with exception for VMs on VMware and Hyper-V hosts that are covered by two CPU Sockets. |
LICENSE KEY MERGE EXCEPTION |
Merging Perpetual and Subscription Licenses within the same product and Edition |
MERGE RULES |
Customers who need to obtain a single License Key can merge their Subscription and Perpetual License Types within the same product, Edition, Licensee and Company details.
The resulting key will contain CPU Sockets from the Perpetual License Key and this License unit will be used to protect VMs on VMware and Hyper-V hosts only.
Instance licenses will cover all Instance-based workloads, except for VMs on VMware and Hyper-V hosts.
Rounding rules apply, please read below. Instance licenses will cover all Instance-based workloads, except for VMs on VMware and Hyper-V hosts.
Veeam Essential License Keys are not allowed for merging between License Types or with other products. |
To revert the License Key merge operation, Customers may choose “cancel merge” to destroy the merged license and revert to the original product License Keys.
The License Key split option on the Customer portal is available to selected Customers only. All contract split operations require opening a licensing support case at https://my.veeam.com.
Please note with Update 4, all legacy Subscription Licenses are migrated to Instances automatically. Instances are sold in bundles of 10 Instances and for legacy License Keys, license units are rounded up to the nearest increment of 10. Veeam Backup Essentials are rounded to the nearest increment of 5 Instances, 10 Instances minimum, 30 Instances maximum.
In case a Customer merges several legacy Licenses the original license units are summed first, then rounding to the next 10 happens afterwards to avoid rounding errors.
For example:
A Customer with 15 VMs of Veeam Backup & Replication will now be entitled to 20 Instances of Veeam Backup & Replication.
In case a Customer merges several legacy Subscription Licenses, the original license units are summed first, then rounding to the next 10 happens afterwards to avoid rounding errors.
A license merge action for 15 VMs and 13 VMs of Veeam Backup & Replication will result in a License Key with 30 Instances of Veeam Backup & Replication using the formula ROUND_UP(X unit + Y unit).
All Customers with a maintenance contract in effect, regardless of their program, are entitled to contact support via web or phone, 24x7x365, and open a case. There are three support response programs (Premier, Production and Basic) to our Customers and one program (Evaluation) for 30 days if you are evaluating our software. Support for Customers with Community edition/Free License/NFR licensed products is provided on a best-effort basis. Please read more in the Veeam Customer Support Reference Guide.
New product releases and maintenance updates are also available only to Customers with a current maintenance contract. A product update may be refused by the Software, in case the License Key support date is past due.
See more on https://www.veeam.com/support-renewals.html