Starting with Version 10, Veeam Backup & Replication is designed to accept two separate license files; one for sockets and one for instances. If you have multiple licenses for either type, you will need to merge them together via the Customer Portal before installation.

For more information on the built-in merge capability of Veeam Backup & Replication please review the Merging Licenses section of the User Guide. As noted above the built-in merge operation only allows on of each type of license.

The License Administrator may obtain a merged license file by following the steps below.

1. Log on to the Veeam My Account dashboard and go to License management >> Production Licenses (https://my.veeam.com/#/licenses/production)
   
   
2. If multiple accounts are being managed by the same account, select the account for which the merge is being performed.
   
   
   
3. Once the correct account is selected, all Production Licenses for that account will be visibile. 
   
   
   
4. To begin the merge process, click License merge:
   
   
   
5. Then, select the products and their respective licenses which should be merged.
   
   
   
6. After the desired SupportID’s have been selected, click the Preview button to preview the new license information. There will be an option to select which product version the license should be created for.
   
   
   
   
7. After verifying the information in the preview and selecting the correct software version, click  “Merge Licenses” button to finalize the merge process. A pop-up will appear with the options to download the license or send a copy to the license administrator’s email.