When it was looking to replace its legacy backup solution, Maestro Pizza was also formulating plans to significantly transform its IT environment. It wanted to move from a data center and disaster recovery site model to one that heavily incorporated the use of the AWS public cloud. Simultaneously, the company was increasing the extent of virtualization in its environment. Against this backdrop, innovation, and virtualization and cloud support became key selection criteria for the company’s new backup solution.
For these reasons, Maestro Pizza selected the Veeam Data Platform for a deployment that Homsi remembers as having “worked like magic.”
“We ran our test cases for a week and following that, went live in under three days. Best of all, the entire implementation was carried out by a single IT professional,” said Homsi. “We also had comfort that Veeam delivers a seamless, comprehensive backup solution to move our data to Amazon Web Services (AWS) thus help us protect, manage and control our data effortlessly”.
This ease of use of the Veeam solution has subsequently saved the company’s IT team countless resource hours. The IT team has found the SureBackup® and SureReplica features of the Veeam Data Platform to be especially beneficial as they effectively automate the backup process while ensuring the integrity of backups.
“We also rely on Veeam to encapsulate all images into one, citing an example of how this “saved the day” for the organization. “Our ERP system once went down on account of its VM being damaged. Without this, it was not possible for us to process any orders. However, Veeam empowered us to restore the VM in just 30 minutes. This simply would not have been possible with our old solution.” said Homsi.
Similarly, restoring its POS systems — an operation which previously took over several hours — is now possible in less than an hour.
This high level of performance and automation has resulted in a 60% reduction in Maestro Pizza’s IT operating costs. “This has meant our IT team has far more budget and time to dedicate to innovation projects. As an example, we were able to implement and AI-based approach to manage the large volumes of camera surveillance data that is generated across all our locations,” said Homsi.
The OpEx savings that have been made possible by Veeam, have been complemented by ongoing capital cost savings too. “I estimate that Veeam has delivered a 30% reduction in our IT CapEx as we have not had to buy any storage since the deployment. Furthermore, their solution enables us to use any storage we choose — whether traditional hardware or cloud based. This stands to save us tens of thousands of dollars as we continue to grow our operations,” said Homsi.
While these results are impressive, Maestro IT Team believes it is the ability to conduct business more efficiently and effectively that is the foremost benefit of utilizing the Veeam Data Platform.
“We disrupted the market with our commitment to fulfilling deliveries within 30 minutes, and ensuring orders are ready for pick just 10 minutes after a customer clicks the order button. Veeam gives us the confidence to make this incredible commitment to our customers,” says Homsi. “Other providers simply don’t offer the innovation or customer experience that Veeam delivers. From both a customer support and technology perspective, they surpass expectations and are years ahead of the market”.
Homsi concludes “The value of our relationship is perhaps best encapsulated in this single fact — Veeam helps ensure that we serve pizzas to happy customers daily.”