The Business Challenge
The navigable waterways of France are a vital national asset, enabling the
efficient and timely transportation of millions of tons of freight daily, and
supporting a diverse — and financially important — array of leisure and tourism
activities. The services delivered by VNF play a critical role in keeping these
activities running reliably and safely.
Like all modern organizations, VNF depends on information technology
to keep its operations running smoothly and efficiently. But with servers and
storage spread across multiple locations and protected by a variety of backup
and recovery solutions — including Commvault, Rubrik and Tina — costs and
complexity were high while success rates were low.
Philippe Sakwinski, Project Leader at Voies Navigables de France, comments:
“First and foremost, our mission is to serve the needs of waterway users.
Managing all these different backup technologies in different locations was
a drain on our resources and a distraction from our mission. Complexity and
training costs were high, and worst of all, we weren’t confident in our ability
to quickly and reliably restore data and VMs [virtual machines] from backups.”
As part of a broader exercise to centralize its infrastructure from branch offices
to a single production data center, VNF sought to standardize on a single
technology for all its backup and recovery needs.
“One of our new requirements was to protect Microsoft Office 365 data for our
4,500 users,” said Philippe Sakwinski. “We wanted a single solution able to protect
everything — both on-premises and in the cloud — and fully compatible with
our existing landscape. And it was vital to gain a high degree of reliability and
automation. With our IT team, we need to focus on new projects and serving the
needs of the internal business, not on running technology.”
The Veeam solution
VNF reviewed its existing roster of backup and recovery solutions and sought
advice both from Gartner and from AXIANS, its regular systems integrator.
“We had already introduced Veeam® Backup & Replication™ in our data
center and several branch offices, based on the company’s reputation
and on the solution’s compatibility with our chosen HyperV and VMware
virtualization platforms,” said Philippe Sakwinski. “The Veeam solution
was working perfectly for us, and our partners agreed that it would be the
optimal platform on which to standardize our backup and recovery.”
He added: “It’s also reassuring to see the number of large global enterprises
who are references for Veeam, which gives us great confidence that we are
investing in robust technology that will easily scale to our needs.”
VNF rationalized its existing licenses under Veeam Universal License, which
offers a simple ‘one machine, one license’ approach and will enable the
organization to move licenses flexibly between on-premises and cloud
environments. Selecting Veeam also provided access to a Microsoft-approved
solution for protecting Office 365: Veeam Backup for Microsoft Office 365.
“Our goal was: ‘one policy, one tool, one way of working’,” said Philippe
Sakwinski. “Veeam gives us everything we need for backing up our entire
infrastructure, both today and tomorrow in the cloud. As well as substantially
reducing our total cost for backup and recovery, the Veeam solution combines
simplicity of operation with performance and exceptional reliability.”
Following a smooth implementation executed by AXIANS, VNF is using Veeam
to protect 230 VMs and 110 TB of data in its data center. As a result, backup
is faster and fully reliable, helping VNF to achieve its service level agreements
(SLAs) for recovery point objective (RPO) and recovery time objective (RTO).
“Before we standardized on Veeam, we used a variety of solutions from
Rubrik and Commvault, our backup was complicated and recovery was
almost impossible,” said Philippe Sakwinski. “Everything runs smoothly now,
and the virtual lab feature enables us to be confident that we can recover
data and VMs perfectly. It’s not possible to quantify the gains — because
we had no way of measuring before — but it’s very clear that we’re saving
huge amounts of time and effort.”
He added, “One supplementary benefit of having better organization
and control around our backups is that it’s easier to comply with GDPR
regulation. We know where the important data is stored, and we can find
it easily in the event of an audit.”
In addition to protecting key systems and data more reliably, the Veeam
solution has improved service levels to internal users by enabling the
IT team to provide accurate timelines and the certainty of success when they
receive requests to restore files or other data. And with Veeam ONE™, VNF
has a powerful tool for managing and reporting on all activities, providing
full transparency and easy control.
As the first step in its migration to the cloud, VNF is using Veeam as a migration
tool, backing up servers in branch offices and then restoring them as VMs in its
Béthune data center. As well as reducing risk, time and effort, this use case will
work equally well for moving the virtualized servers to the cloud.
“Our ambition is to migrate production systems to the cloud in order
to benefit from the flexibility, scalability and speed of deployment,” said
Philippe Sakwinski. “Migrating to the cloud will also allow us to focus less
on the technology stack and more on supporting our agents. We first need
to centralize and rationalize the existing infrastructure, and Veeam is making
that process fast, easy and risk-free.”
- Significantly improves the reliability and speed of backup and recovery,
contributing to business resilience:
The solution automates and accelerates backup, and provides clarity and
certainty around recovery, helping VNF keep its business users productive.
- Reduces costs, and adds flexibility and clarity in licensing:
Veeam Universal License makes it easy to understand requirements and
costs; centralization, rationalization, automation and simplification combine
to make backup and recovery less costly in terms of both finances and time.
- Provides a powerful tool for rapid, low-risk migration of servers to the cloud:
“What better way to virtualize servers than to back them up with Veeam,
and then ask Veeam to restore them as VMs?” said Philippe Sakwinski.
“The same approach works perfectly for migrating existing systems to the
cloud, and this versatility was one of the reasons for choosing Veeam.”