Microsoft 365 OneDrive Restore and Onboarding Improvements
October 5, 2026
Fixed
- Updated the onboarding error message shown when provisioning fails due to the EWS retirement. Customers are now informed that Microsoft may take up to 24 hours to apply the EWS setting and are directed to retry after 24 hours, with guidance to contact Support referencing KB4820 if the issue persists.
- Fixed an issue where restoring OneDrive data to another user's OneDrive failed with "OneDrive is not available for this user" when Microsoft throttled the request during target resolution.