It’s official: Veeam is the undisputed industry leader in customer satisfaction

Customer satisfaction is paramount to any business and Veeam is laser-focused on ensuring that we have the happiest customers in the industry by delivering the Always-On Digital Life experience they expect. To this end, Veeam annually commissions an independent survey among its customers[1] to understand how satisfied customers are with Veeam and find out what capabilities and features are the most valuable for our users. I am delighted by this year’s findings as they show, once again, that Veeam is leading the industry in terms of customer satisfaction!

We would like to extend a big thank you to all our customers who filled out our recent survey. We’ve loved seeing what you had to say ... Read more

Recent high-profile outages shine spotlight on Availability requirements

It’s incredible to reflect on how much we rely on online services today. From paying bills to checking public transport timetables, we now place an ever-increasing amount of trust in data, and perhaps more importantly, access to that data.

In the last few weeks, we’ve seen some high-profile outages — from Amazon and Instagram, to WhatsApp.

Amazon suffered a significant outage that left its S3 service offline for hours. Amazon S3 underpins many AWS services and works as an object and media store for many other internet services that are relied on by millions every day. You can read a little more about the specific issue here, but an internal investigation determined human error was ... Read more

Why legacy backup solutions belong to the past

The world is becoming increasingly digital and technology is designed to make our lives easier. To meet the most demanding needs of their customers and users, firms must provide unconditioned access to their services. For many of these organizations, this is at best a challenge and at worst a survival matter.

Many organizations are still anchored in the past with their infrastructures reliant on legacy backup solutions and they just can’t do the job. It is the responsibility of the CIO and IT executives to navigate their organizations through digital transformation. But why is Availability so important?

Availability is more than just backup. It provides 24.7.365 access to an increasing amount of data from any device, anywhere. Organizations invest in virtualization, sophisticated ... Read more

4 tips for delivering Availability in the Hybrid Cloud

The Digital Transformation of business is driving IT to evolve in order to satisfy flexible business processes and requirements, which lately involves more and more heterogeneous production systems. Modern IT environments are not limited to physical servers, but also operate on virtual machines and store data offsite, in the cloud. Today organizations are running a mixture of technologies (with virtualization as the prevailing standard) that need to be available 24.7.365. This is not a straightforward task – trust me!

So, what matters the most when looking to address modern organizations' protection issues? In a recent study, ESG highlighted four important features:

Service Level Agreements (SLAs) should lead to the right solution. In the life of an organization, not ... Read more

Veeam and its Partners make strategic investment in Cloud

Technology changes not only the way we do business, but the way we live. Not embarking on the latest innovations is a risky proposition, which in business can sometimes be fatal.

At Veeam we often say that in the world of Digital Transformation, every company is an IT company — it’s hard to imagine doing business in 2017 without taking advantage of any type of technology, be it virtual or physical workloads, endpoints, smartphones or even IoT. Technology is the main engine of progress and revenue and being on the leading edge of technology can deliver competitive advantages making companies quite profitable.

Data Availability is not optional anymore but still, 84% of IT administrators state they have an Availability Gap between ... Read more

NEW Veeam Availability Suite 9.5 is here, and why it’s a big deal

Today, Veeam is celebrating another GA of our flagship solution, Veeam Availability Suite 9.5, which is an important part of Veeam Availability Platform for the Hybrid Cloud. Why is this GA so important to Veeam and other organizations all over the world?

For starters, more than 67,000 customers registered to be the first to know about 9.5 features and enhancements. This tremendous response clearly demonstrates IT departments’ increasing interest AND investments in modern storage, hyper-converged systems and the hybrid cloud, as well as their need to keep these new technologies available 24.7.365.

Version 9.5 isn’t just a half-point update, it is a key upgrade that includes more than 175 new features and enhancements, many designed to help enterprises ... Read more

Veeam 2016 Customer Satisfaction Survey results

At Veeam, our customers are our number one priority and their feedback helps us continuously improve our business. Veeam’s annual Customer Satisfaction Survey shares important feedback on how our customers feel about Veeam’s products and services. The results are in for our 2016 survey and we are excited to share them with you today!

Veeam’s 2016 Net Promoter Score

An organization’s Net Promoter Score boils down to one simple question — How likely is it that you would recommend Veeam to a friend or colleague?

The answer to this question, translated into numbers, represents customer loyalty and the likelihood of that customer recommending Veeam products and services to others. Net Promoter Scores (NPS) can range from -100 to +100, with +50 being ... Read more

Biggest product announcement in Veeam’s history

The year 2016 is one for the books: The Veeam team celebrates its 10th anniversary, we passed the 200,000th customer milestone, Gartner recognized Veeam as a leader in the 2016 Magic Quadrant for Data Center Backup and Recovery Software and this is only the beginning!

On Aug. 23 Veeam is making the biggest product announcement in our history.  This event marks an inflection point for Veeam.  We’re sharing our product vision along with announcing many new products and features – revealing the next generation of Availability for the Always-On Enterprise!  

This milestone event is just weeks away, so allow me to give you a sneak peek of what we have in store. Since big events require big names, ... Read more