How to Change Timeout of VSPC WEB UI Session
| KB ID: | 3170 |
| Product: | Veeam Service Provider Console |
| Version: | 4.x |
| Published: | 2020-05-07 |
| Last Modified: | 2021-03-02 |
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Challenge
The user is logged out after 1 hour of inactivity.
Cause
By design.
Solution
You need to change the session timeout parameter in two configuration files:
- Open C:\Program Files\Veeam\Availability Console\ApplicationServer\Veeam.MBP.Service.exe.config in a text editor.
- Find the accessTokenExpirationTime parameter and set a new timeout value (default is "01:00:00").
- Save settings to Veeam.MBP.Service.exe.config.
- Open C:\Program Files\Veeam\Availability Console\Web UI\web.config in a text editor.
- Find the sessionExpirationTime parameter and set a new timeout value (default is "01:00:00").
- Save settings to web.config.
- Restart Veeam Management Portal service.
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