SharePoint and OneDrive Items May Not Be Displayed

During the full backup run, Veeam Backup for Microsoft 365 will automatically repair the issue in the latest and subsequent restore points for impacted objects that are still present within the production Microsoft 365 environment.

4. To enable exploring of the individual items without parent folders on older restore points (created before the latest full backup), perform the following steps on the proxy associated with the impacted backup repository:
   
   1. Stop all backup jobs on the proxy and the Veeam Backup for Microsoft 365 Proxy Service service.
   2. On the machine where your backup proxy is installed, navigate to: C:\ProgramData\Veeam\Backup365\
   3. Make a copy of the Proxy.xml file, just in case changes need to be reverted or a misconfiguration occurs.
   4. Open the Proxy.xml file, and within the <Archiver> section, add the following line under the RepositoryConfig node:

      <RepositoryConfig SPJetMissingParentItemsInRoot="true" />
      

      Example end of the Proxy.xml file:

      ...
          <RepositoryConfig SPJetMissingParentItemsInRoot="true" />
        </Archiver>
      </Veeam> 
      

   5. Save the updated Proxy.xml file.
   6. Start the Veeam Backup for Microsoft 365 Proxy Service service.