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Veeam helps Hadassah Medical Center protect life-saving medical systems

Israel’s healthcare leader switches to Veeam protection for patient care

Israel, Jerusalem, July, 2020: Veeam Software, the leader in backup solutions enabling Cloud Data Management, announced today that Hadassah Medical Center, the leader in medicine and nursing in Israel, replaced Veritas NetBackup with Veeam Backup and Replication. They did this to ensure that the critical medical systems required to treat nearly 1 million people each year are available to healthcare professionals around the clock. Veeam recovers the servers that support medical systems 99% faster, taking minutes not hours. It also offers functionality not possible before, including the ability to verify the recoverability of backups and replicas — a key component of every hospital’s business continuity and disaster recovery (BCDR) strategy.

Hadassah's pace-setting progress has set the standard for excellence in medicine since its inception in 1912. Most medical breakthroughs in Israel have taken place at Hadassah, including the first successful heart transplant, the first robotic surgery and the world's first computer-assisted hip replacement surgery. Hadassah is well-known for instituting and implementing “the medicine of tomorrow” by incorporating advanced solutions with personalized treatment. This level of dedication and hard work requires healthcare professionals to have constant access to critical IT systems such as patients’ electronic medical records, imaging systems like CT, MRI and ultrasound, robotic and computer-assisted surgical tools and clinical research. Hadassah’s challenge was their legacy backup solution. Recovering servers that supported critical systems was unreliable, slow and complicated, threatening their availability to medical professionals.

“Veeam is amazing,” Sarel said. “It’s simple to use yet robust and reliable, giving us confidence that doctors and nurses have access to medical systems required to treat patients, whether they’re in the emergency room or the operating theater.”

The operating theater is where medicine meets machinery. Veeam plays an important role by backing up and replicating 300 TB across 800 virtual servers — some of which support robotic and computer-assisted surgical systems used by Hadassah’s orthopedic surgeons. If a patient falls on a wet sidewalk, suffers complications from a car accident or complains of persistent lower back pain from long-distance running, surgeons combine robotic surgery with advanced three-dimensional imaging to repair fractured sacral bones.

Veeam protects servers that support clinical research too. Hadassah is internationally recognized for decades of leadership in stem cell research and immunotherapies that marshal the body’s own resources to fight disease. Stunning results from clinical trials for potential treatments of ALS and other neurodegenerative diseases have riveted the worldwide medical community. Hadassah’s sophisticated, visionary medical research is leading the way to a better quality of life for people around the globe, and Veeam plays a small but vital part by increasing recovery speed of servers supporting clinical research by 99%. Recovery with legacy backup could take hours.

Veeam also decreases backup management time by 88% (going from 40 hours each week to five), giving the IT team more time to test the organization’s BCDR strategy. Moreover, Veeam lets the team verify recoverability for the first time. Veeam DataLabs provides an isolated environment where the team tests backups and replicas for recoverability (SureBackup and SureReplica). The isolated environment also offers On-Demand Sandbox so the team can test and troubleshoot software updates before deploying them in production.

“We’re amazed by Veeam’s simplicity and speed,” Sarel said. “The ability to recover quickly and easily in a medical setting can’t be overstated.”

To learn more, visit https://www.veeam.com/success-stories/hadassah-hospital.html or https://www.veeam.com.