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VSSControl: -2147024784 / 0x80070070: There is not enough space on disk

KB ID: 1228
Product: Veeam Backup & Replication | 5.0 | 6.1 | 6.5 | 7.0 | 8.0 | 9.0 | 9.5 | 10 | 11 | 12 | 12.1
Published: 2011-09-28
Last Modified: 2023-10-26
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Challenge

A job with Guest Processing enabled fails with either:

VSSControl: -2147024784 Backup job failed. Cannot create a shadow copy of the volumes containing writer's data. Cannot prepare the [Exchange server] data to a subsequent restore operation. Cannot store backup/restore manifest. Serial path: [C:\WINDOWS\VeeamVssSupport\metadata\Veeam\BurManifest.xml]. Cannot store a XML document at the specified location: [C:\WINDOWS\VeeamVssSupport\metadata\Veeam\BurManifest.xml]. COM error: There is not enough space on the disk. Code: 0x80070070

or

VSSControl: Index failed Error: Cannot write file in CFileWriter::WriteLongLong Win32 error:There is not enough space on the disk. Code: 112 Freezing guest operating system VSSControl: -2147024784 Backup job failed. Cannot create a shadow copy of the volumes containing writer's data. Cannot serialize a VSS metadata. Cannot save the Backup Components Document. Path: [C:\WINDOWS\VeeamVssSupport\metadata\VSS\BackupComponents.xml]. Cannot store a XML document at the specified location: [C:\WINDOWS\VeeamVssSupport\metadata\VSS\BackupComponents.xml]. COM error: There is not enough space on the disk. Code: 0x80070070

Cause

One or more disks within the Guest OS of the VM being processed has insufficient free space.

Solution

Ensure that there is at least 1GB of free space on all disks to prevent complications with actions relating to Guest Processing (VSS and Indexing).

 

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