VSSControl: -2147467259 Backup job failed. Cannot collect writers metadata.
VSS asynchronous operation is not completed.
Operation: [Gather metadata]. Code: [0x80042318].
Verify VSS is failing to report VSS writers
vssadmin list writers
If the results show no active VSS writers, the issue is confirmed and further investigation will need to occur.
If, instead, the command results in a list of VSS writers, retry the Veeam backup job. If the backup job continues to fail with the same error about "Cannot collect writers metadata.", check if there are any third-party VSS providers using the command:
vssadmin list providers
For more information about issues related to the presence of third-party VSS Providers, see KB1785.
The following is an example of one possible error:
Customers facing this issue have reported that the following troubleshooting options were able to resolve the issue:
If the writers list persists in failing to report, assistance from Microsoft Support may be needed.
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