The following test should be performed when connectivity to the VM is not sensitive, for instance, during off-peak hours.
To isolate the VMware snapshot removal event, Veeam suggests the following isolation test:
- Create a snapshot on the VM in question.
- Leave the snapshot on the VM for the duration of time that a Veeam job runs against that VM.
- Remove the snapshot.
- Observe the VM during the snapshot removal.
While performing the test above, if you observe the same connectivity issues as during the Veeam job run, the issue likely exists within the VMware environment itself. Review the following list of troubleshooting steps and known issues. If none of the following work to resolve the issue, we advise that you contact VMware support directly regarding the snapshot removal issue.