Veeam ONE Tuning for Larger Environments

KB ID: 1820
Product: Veeam ONE
Version: 6.x, 7.x
Published: 2013-09-24
Last Modified: 2020-08-13
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Purpose

Veeam ONE dropping data due to slow database performance when monitoring 1K+ VMs.

Cause

For efficient use of Veeam ONE in environments with 1 000+ VMs it is recommended to make scalability adjustments.

Solution

For better scalability it is possible to change real-time data to 1 datapoint in 5 minutes and change the granularity of level 2 aggregated data to 1 point in 20 minutes. Here are the steps:

1. Take a snapshot of Veeam One Server VM
 
2. Stop Veeam One Monitor Server and Veeam One Reporter Server services
 
3. Take a backup of Veeam One database
 
4. In the registry of Veeam One Server open HKEY_LOCAL_MACHINE\SOFTWARE\Veeam\Veeam ONE Monitor\Service and create value RtLevel2QueryInterval (DWORD) = 300 (decimal)
 
5. Execute the following script on Veeam One DB:
 
UPDATE monitor.PerfCounterInfo SET rt_interval = 300, level2_interval = 1200
 
6. Start Veeam One Monitor Server and Veeam One Reporter Server services

More information

For Veeam ONE version 8.x and higher refer to this KB Article.

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