Veeam Support Knowledge Base
vCenter Connection Failover Requirements for SCOM Action Account

vCenter Connection Failover Requirements for SCOM Action Account

KB ID:	1829
Product:	Veeam Management Pack \| 6.0 \| 6.5 \| 7.0 \| 8.0 \| 9.0
Published:	2013-11-11
Last Modified:	2020-11-19

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Challenge

Although everything is set up according to vCenter Connection Failover manual, the script fails to run. As a result, the following event appears in Operations Manager Event Log on Veeam Virtualizations Extension Server (VES)

"vCenterFailover.ps1 : Error: Cannot open connection. Reason: User ''NT AUTHORITY\SYSTEM' is not allowed to access the Veeam Virtualization Extensions." with id: 995

The error also triggers Veeam VMware Collector: vCenter connection failover errors and warnings Event Rule to generate a message in SCOM console.

Cause

The script is executed under SCOM Default Action Account or under account defined in Default Action Account profile for VES server.

If you use Local System account as an Action Account in most cases adding "NT AUTHORITY\SYSTEM" to Veeam Virtualization Extensions for VMware Users local group doesn't work.

Solution

Please use a domain account as SCOM Action Account for Veeam Virtualizations Extension Server.

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