RPC function call failed. Function name: [GetSvcVersion]

KB ID: 2065
Product: Veeam Backup & Replication
Version: 7.x, 8.x
Published:
Last Modified: 2015-10-16

Challenge

Jobs are failing with the following error message: Error: The remote procedure call failed and did not execute RPC function call failed. Function name: [GetSvcVersion]. Target machine: [xxx.xxx.xxx.xxx].
If you’re running v7.0 you may see the following message: Error: The remote procedure call failed and did not execute RPC function call failed. Function name: [InvokerTestConnection]. Target machine: [xxx.xxx.xxx.xxx].
 
In the Task log files, accordingly:
[03.09.2015 08:02:39] <14> Error    The remote procedure call failed and did not execute
[03.09.2015 08:02:39] <14> Error    RPC function call failed. Function name: [GetSvcVersion]. Target machine: [xxx.xxx.xxx.xxx]. (System.ApplicationException)
[03.09.2015 08:02:39] <14> Error    [SERVERNAME] Failed to connect to Installer service.   at Veeam.Backup.ProxyProvider.CProxyDeployerService.Connect(String srvName, IPAddress[] ips, CCredentials creds, Int32 configPort)
 
[27.08.2015 20:03:47] <52> Info     Connecting to RPC port '6162', host '192.168.10.15', service 'VeeamRpcInvoker', secure channel: 'false' .
[27.08.2015 20:03:47] <52> Error    RPC client failed to call method.

Cause

The issue is related to an RPC change introduced with a Microsoft security update KB 3067505 https://technet.microsoft.com/en-us/library/security/ms15-076.aspx.

Solution

You can obtain a hotfix for Veeam Backup & Replication version 8.0 by contacting Veeam Support. Please refer to issue 54622.
For version 7.0 the only workaround is to uninstall update KB3067505 from Veeam B&R server.

More Information

Microsoft security update MS15-076 (KB3067505) https://technet.microsoft.com/en-us/library/security/ms15-076.aspx

Please be aware that we’re making changes which will restrict access to product updates for users without an active contract.

OK

Rate the quality of this KB article: 
2.2 out of 5 based on 70 ratings

Couldn't find what you were looking for?

Below you can submit an idea for a new knowledge base article.

Request new content