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RPC function call failed. Function name: [GetSvcVersion]

Challenge

Jobs are failing with the following error message: Error: The remote procedure call failed and did not execute RPC function call failed. Function name: [GetSvcVersion]. Target machine: [xxx.xxx.xxx.xxx].
If you’re running v7.0 you may see the following message: Error: The remote procedure call failed and did not execute RPC function call failed. Function name: [InvokerTestConnection]. Target machine: [xxx.xxx.xxx.xxx].
 
In the Task log files, accordingly:
[03.09.2015 08:02:39] <14> Error    The remote procedure call failed and did not execute
[03.09.2015 08:02:39] <14> Error    RPC function call failed. Function name: [GetSvcVersion]. Target machine: [xxx.xxx.xxx.xxx]. (System.ApplicationException)
[03.09.2015 08:02:39] <14> Error    [SERVERNAME] Failed to connect to Installer service.   at Veeam.Backup.ProxyProvider.CProxyDeployerService.Connect(String srvName, IPAddress[] ips, CCredentials creds, Int32 configPort)
 
[27.08.2015 20:03:47] <52> Info     Connecting to RPC port '6162', host '192.168.10.15', service 'VeeamRpcInvoker', secure channel: 'false' .
[27.08.2015 20:03:47] <52> Error    RPC client failed to call method.

Cause

The issue is related to an RPC change introduced with a Microsoft security update KB 3067505.

Solution

You can obtain a hotfix for Veeam Backup & Replication version 8.0 by contacting Veeam Support. Please refer to issue 54622.
For version 7.0 the only workaround is to uninstall update KB3067505 from Veeam B&R server.

More information

Microsoft security update MS15-076 (KB3067505)
KB ID:
2065
Product:
Veeam Backup & Replication
Version:
7.x, 8.x
Published:
2015-09-29
Last Modified:
2020-08-13
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