1-800-691-1991 | 9am - 8pm ET
EN

RPC function call failed. Function name: [GetSvcVersion]

KB ID: 2065
Product: Veeam Backup & Replication
Version: 7.x, 8.x
Published: 2015-09-29
Last Modified: 2020-08-13
Get weekly article updates
By subscribing, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Policy.

Cheers for trusting us with the spot in your mailbox!

Now you’re less likely to miss what’s been brewing in our knowledge base with this weekly digest

error icon

Oops! Something went wrong.

Please try again later.

Challenge

Jobs are failing with the following error message: Error: The remote procedure call failed and did not execute RPC function call failed. Function name: [GetSvcVersion]. Target machine: [xxx.xxx.xxx.xxx].
If you’re running v7.0 you may see the following message: Error: The remote procedure call failed and did not execute RPC function call failed. Function name: [InvokerTestConnection]. Target machine: [xxx.xxx.xxx.xxx].
 
In the Task log files, accordingly:
[03.09.2015 08:02:39] <14> Error    The remote procedure call failed and did not execute
[03.09.2015 08:02:39] <14> Error    RPC function call failed. Function name: [GetSvcVersion]. Target machine: [xxx.xxx.xxx.xxx]. (System.ApplicationException)
[03.09.2015 08:02:39] <14> Error    [SERVERNAME] Failed to connect to Installer service.   at Veeam.Backup.ProxyProvider.CProxyDeployerService.Connect(String srvName, IPAddress[] ips, CCredentials creds, Int32 configPort)
 
[27.08.2015 20:03:47] <52> Info     Connecting to RPC port '6162', host '192.168.10.15', service 'VeeamRpcInvoker', secure channel: 'false' .
[27.08.2015 20:03:47] <52> Error    RPC client failed to call method.

Cause

The issue is related to an RPC change introduced with a Microsoft security update KB 3067505.

Solution

You can obtain a hotfix for Veeam Backup & Replication version 8.0 by contacting Veeam Support. Please refer to issue 54622.
For version 7.0 the only workaround is to uninstall update KB3067505 from Veeam B&R server.

More information

Microsoft security update MS15-076 (KB3067505)
Click here to send feedback regarding this KB, or suggest content for a new KB.
To report a typo on this page, highlight the typo with your mouse and press CTRL + Enter.

Spelling error in text

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Thank you!

Thank you!

Your feedback has been received and will be reviewed.

Oops! Something went wrong.

Please try again later.

KB Feedback/Suggestion

This form is only for KB Feedback/Suggestions, if you need help with the software open a support case

By submitting, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Policy.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Thank you for your interest in Veeam products!
We've sent a verification code to:
  • Incorrect verification code. Please try again.
An email with a verification code was just sent to
Didn't receive the code? Click to resend in sec
Didn't receive the code? Click to resend
Thank you!

Thank you!

Your feedback has been received and will be reviewed.

error icon

Oops! Something went wrong.

Please try again later.