1-800-691-1991 | 9am - 8pm ET
EN

Upgrade fails with “Unable to use database VeeamBackup, because it has an unsupported compatibility level (SQL Server 2008 or later is required)”

KB ID: 2206
Product: Veeam Backup & Replication
Version: 9.5
Published: 2016-12-19
Last Modified: 2020-08-13
Get weekly article updates
By subscribing, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Policy.

Cheers for trusting us with the spot in your mailbox!

Now you’re less likely to miss what’s been brewing in our knowledge base with this weekly digest

error icon

Oops! Something went wrong.

Please try again later.

Challenge

When attempting to upgrade the Veeam Backup and Replication software, an error is encountered:

Unable to use database VeeamBackup, because it has an unsupported compatibility level (SQL Server 2008 or later is required)
 

Cause

Veeam Backup and Replication 9.5 no longer supports databases with a compatibility level of 2005 or lower.
 

Solution

Change the compatibility level of the database to 2008 or higher:

In SQL Server Management studio this can be done by following these steps:
  1. Right-click the database in question
  2. Click ‘properties’ 
  3. Click the ‘options’ tab 
  4. Drop down the ‘Compatibility Level’ box and change the compatibility level to 2008 or higher
User-added image

The following queries can be run to check the compatibility level and change it:

(Before running any queries, always back up the Veeam database (http://www.veeam.com/kb1471))
To check the compatibility level run:
 
SELECT compatibility_level 
FROM sys.databases WHERE name = 'Veeambackup';  

 
To change the compatibility level run***:
 
ALTER DATABASE Veeambackup
SET COMPATIBILITY_LEVEL = 100;

 
***‘100’ is the compatibility level for 2008. To change it to 2012, use ‘110’. To change it to 2014, use ‘120’. You cannot change the compatibility level to be high than the version of the SQL instance being used.
 
Click here to send feedback regarding this KB, or suggest content for a new KB.
To report a typo on this page, highlight the typo with your mouse and press CTRL + Enter.

Spelling error in text

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Thank you!

Thank you!

Your feedback has been received and will be reviewed.

Oops! Something went wrong.

Please try again later.

KB Feedback/Suggestion

This form is only for KB Feedback/Suggestions, if you need help with the software open a support case

By submitting, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Policy.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Thank you for your interest in Veeam products!
We've sent a verification code to:
  • Incorrect verification code. Please try again.
An email with a verification code was just sent to
Didn't receive the code? Click to resend in sec
Didn't receive the code? Click to resend
Thank you!

Thank you!

Your feedback has been received and will be reviewed.

error icon

Oops! Something went wrong.

Please try again later.