Restore/SureBackup from old DC restore point fails due to shadow copy expiration

KB ID: 2226
Product: Veeam Backup & Replication
Published: 2017-01-18
Last Modified: 2021-12-09
Get weekly article updates
By subscribing, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Notice.

Cheers for trusting us with the spot in your mailbox!

Now you’re less likely to miss what’s been brewing in our knowledge base with this weekly digest

error icon

Oops! Something went wrong.

Please try again later.

Challenge

DC restore results in DSRM boot and event id 1918 from ActiveDirectory_DomainService stating:
The shadow copy service cannot restore Active Directory Domain Services because the shadow copy used is too old.

Cause

The backup of the DC is older than the tombstone period. 
Active Directory protects itself from restoring data older than the tombstone lifetime (180 days) by disallowing the restore. As a result, the useful life of a backup is equivalent to the tombstone lifetime setting for the enterprise. Reference: https://technet.microsoft.com/en-us/library/bb727048.aspx  

Thus Veeam does not support restore from such backups either.
 

Solution

Restore or run sure backup from the backups which were created within the tombstone period.

Setting the time on the DC before the shadow copy expiration date may be a solution for the a single DC restore scenario, but if it is not a single DC, even if the replication starts, there can be a situation when the object remains present only on the restored domain controller, resulting in inconsistent data. So it is not advisable to perform that in case the DC you are restoring is not a single one. 
Send Article Feedback
To report a typo on this page, highlight the typo with your mouse and press CTRL + Enter.

Spelling error in text

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Thank you!

Thank you!

Your feedback has been received and will be reviewed.

Oops! Something went wrong.

Please try again later.

KB Feedback/Suggestion

This form is only for KB Feedback/Suggestions, if you need help with the software open a support case

By submitting, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Notice.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Verify your email to continue your product download
We've sent a verification code to:
  • Incorrect verification code. Please try again.
An email with a verification code was just sent to
Didn't receive the code? Click to resend in sec
Didn't receive the code? Click to resend
Thank you!

Thank you!

Your feedback has been received and will be reviewed.

error icon

Oops! Something went wrong.

Please try again later.