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How to Change Veeam Service Provider Console Website Port

KB ID: 2408
Product: Veeam Service Provider Console | 8.0 | 8.1 | 9 | 9.1
Published: 2017-11-21
Last Modified: 2024-11-01
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Purpose

This article documents how to change the port used by the Veeam Service Provider Console Portal.

Solution

Note: The Veeam Service Provider Console software was previously known as Veeam Availability Console. The old name is still used in some locations for backward compatibility, in particular, the IIS Manager.

 

Part 1: Change the Website Binding Port

  1. On the server hosting the Web UI, open Internet Information Services (IIS) Manager (InetMgr.exe).
  2. Within IIS Manager, expand the Sites node and right-click on Veeam Availability Console Web UI.
  3. Select Edit Bingings...
Select Site
  1. In the Site Bindings window that appears, double-click the https binding (or select it and click Edit).
Edit Binding
  1. Within the Edit Site Binding window that appears, set the port as desired.
Bidning Port
  1. Click OK to close the Edit Site Binding window.
  2. Click Cose to close the Site Bindings windows.
  3. Close IIS Manager.

Part 2: Update Portal Web Address

After changing the binding port, the Portal web address must be updated within the Veeam Service Provider Console configuration. If the Portal web address is not updated, Welcome emails and SSO will use the wrong port.

For information about changing the Portal web address, review this user guide page: Customizing Portal Branding

Update Portal Address
In this example, port 443 is used; technically, as this is the default HTTPS port, it does not need to be specified in the Portal web address field.

More Information

If you have any questions, contact Veeam Support.

If this KB article did not resolve your issue or you need further assistance with Veeam software, please create a Veeam Support Case.

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