1-800-691-1991 | 9am - 8pm ET
EN

Backup to NFS repository may hang

KB ID: 3131
Product: Veeam Backup & Replication
Version: 10
Published: 2020-03-23
Last Modified: 2020-08-13

Challenge

After the backup job starts, some task may hang if all of the following conditions are met:
  • The backup repository type is the NFS repository.
  • A Linux server is selected as a gateway server explicitly or it was selected by the automatic selection from options.
  • NFS v3 is used to access the NFS repository.
In this case, the target agent log shows the "There was no finalized server sessions during the last 60 minutes." message, for example:
[29.10.2019 14:03:20.405] <140689077683968> stg| Opening storage [/mnt/Veeam/{d19c5d30-90a5-4d77-a9a0-3f59727a49c6}/<Job name>/<Backup file name>.vib] for read/write access.
[29.10.2019 14:03:20.406] <140689077683968> stg|   Opening storage file [HostFS:///mnt/Veeam/{d19c5d30-90a5-4d77-a9a0-3f59727a49c6}/<Job name>/<Backup file name>.vib.vib].
[29.10.2019 14:03:20.406] <140689077683968> stg|     Applying exclusive lock on file [/mnt/Veeam/{d19c5d30-90a5-4d77-a9a0-3f59727a49c6}/<Job name>/<Backup file name>.vib.vib].
[29.10.2019 14:23:20.405] <140689069291264> cli| WARN|MTA invoke thread : timed out for backup events. Wait cycle will be resumed for '336' hours.
[29.10.2019 15:03:07.707] <140689469306624> srv|   There was no finalized server sessions during the last 60 minutes.
[29.10.2019 16:03:07.715] <140689469306624> srv|   There was no finalized server sessions during the last 60 minutes.

Cause

Access to nlockmanager is not configured on the NFS server.

Solution

Make sure that all required ports are configured properly:
 
TCP and UDP port 2049 for NFS.
TCP and UDP port 111 (rpcbind/sunrpc).
TCP and UDP port specified with MOUNTD_PORT
TCP and UDP port specified with STATD_PORT
TCP port specified with LOCKD_TCPPORT
UDP port specified with LOCKD_UDPPORT

 
KB ID: 3131
Product: Veeam Backup & Replication
Version: 10
Published: 2020-03-23
Last Modified: 2020-08-13

Couldn't find what you were looking for?

Below you can submit an idea for a new knowledge base article.
Report a typo on this page:

Please select a spelling error or a typo on this page with your mouse and press CTRL + Enter to report this mistake to us. Thank you!

Spelling error in text

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Your report was sent to the responsible team. Our representative will contact you by email you provided.
We're working on it please try again later
Knowledge base content request
By submitting, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Policy.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Thank you for your interest in Veeam products!
We've sent a verification code to:
  • Incorrect verification code. Please try again.
An email with a verification code was just sent to
Didn't receive the code? Click to resend in sec
Didn't receive the code? Click to resend

ty icon

Thank you!

We have received your request and our team will reach out to you shortly.

OK

error icon

Oops! Something went wrong.

Please go back try again later.