Cloned Veeam Backup & Replication Servers in Veeam Service Provider Console

KB ID:
3200
Product:
Veeam Backup & Replication;Veeam Service Provider Console;Veeam Service Provider Console for the Enterprise
Version:
Any
Published:
Last Modified:
2020-07-03

Challenge

Veeam Backup & Replication servers with the same installation IDs cannot be used for automatic product usage reporting and integration with the VCSP Pulse platform.

Solution

To resolve this issue, make sure your Veeam Backup & Replication servers are running v10a or later and perform these steps:

  1. Open the command prompt using local admin account and navigate to the directory with the Veeam.Backup.Service.exe file:
    cd "C:\Program Files\Veeam\Backup and Replication\Backup
  2. Execute this command to change installation ID and database instance UID of the backup server:
    Veeam.Backup.Service.exe /newInstallationId

More Information

If you are running Veeam Backup & Replication older version please contact Veeam Support.

Please be aware that we’re making changes which will restrict access to product updates for users without an active contract.

OK

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