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Cloned Veeam Backup & Replication Servers in Veeam Service Provider Console

KB ID: 3200
Product: Veeam Backup & Replication
Veeam Service Provider Console
Published: 2020-07-03
Last Modified: 2024-02-22
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Challenge

Veeam Backup & Replication servers with the same installation IDs cannot be used for automatic product usage reporting and integration with the VCSP Pulse platform.

Solution

Automatic Reboot
The command to generate a new Installation ID will cause the Veeam Backup Service to restart, which will cause all jobs and tasks to stop.  Please plan accordingly.

To resolve this issue, make sure your Veeam Backup & Replication servers are running v10a or later and perform these steps:
 

  1. Open an Administrative Command Prompt and navigate to the Veeam Backup & Replication install directory:
cd "C:\Program Files\Veeam\Backup and Replication\Backup"
  1. Execute the following command to generate a new installation ID and database instance UID for the backup server:
Veeam.Backup.Service.exe /newInstallationId

More Information

If you are running Veeam Backup & Replication older version please contact Veeam Support.
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